Medical Assistant

Job Description

Job Description

Empowering Wellness, Transforming Lives

Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.

As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.

Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.

A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!

Job Summary:  

The Medical Assistant provides non-clinical coordination and clinical support tasks to assist the nursing team (RNs) in delivering high-quality, member-centered care. This role focuses on medication profile intake, records and referrals coordination, provider notifications, and precise documentation in our systems. No independent clinical judgment is performed in this role.

Responsibilities:  

• Prepare patients for psychiatric and behavioral health appointments
• Obtain and document vital signs and patient health information
• Assist providers during patient visits when appropriate
• Administer medications or injections when required and within scope
• Ensure exam rooms are clean, stocked, and prepared for patient visits
• Assist with patient check-in and check-out processes
• Provide patients with instructions regarding medications, treatment plans, and follow-up appointments
• Coordinate with therapists, psychiatrists, and other clinical staff to support patient care
• Accurately document patient information in the electronic health record
• Update patient charts and ensure all required documentation is completed
• Maintain patient confidentiality and HIPAA compliance
• Assist with scheduling appointments and managing provider schedules
• Coordinate lab orders, referrals, and prior authorizations when needed
• Support insurance verification and patient intake processes 
• Performs other duties as assigned

Qualifications  

• High School Diploma or equivalent required 

• Medical Assistant Certification required (CMA, RMA, CCMA, or equivalent) 

• Minimum 1 year of experience in a medical or behavioral health setting preferred  

• Knowledge of  EHR systems and basic medical documentation 

• Strong communication and organizational skills 

• Ability to work collaboratively within a multidisciplinary healthcare team 

Preferred Experience  

• Experience working in  behavioral health, psychiatry, or mental health clinics  

• Familiarity with  medication management appointments and psychiatric evaluations  

• Experience with insurance verification and patient intake 

• Proficient in Spanish, preferred 

Skills & Competencies  

• Compassionate and patient-centered approach 

• Strong attention to detail and documentation accuracy 

• Ability to multitask in a fast-paced clinical environment 

• Professional communication with patients and healthcare staff 

Physical Requirements:   

• Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment. 

• Prolonged periods of sitting at an office desk on the computer. 

• Lifting: Able to lift up to 15lbs. 

Pay range

$23—$27 USD

Benefits

Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:

Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.

Short & Long-Term Disability Benefits: Protection when you need it most.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.

Flexible Spending Accounts: Manage your finances with flexibility.

Employee Assistance Program (EAP): Support when life throws challenges your way.

401(K): Building your financial future with us. Effective after 1 year of employment.

Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.

Paid Holidays: Quality time to enjoy celebrations.

Employee Referral Program: Share the opportunities and reap the rewards.

Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.