MEDICAL ASSISTANT (77931)

Medical Assistant

Mason County - Point Pleasant, WV 25550

Summary of Job Function: Works to provide administrative and clinical tasks for consumers with serious mental illness, substance abuse, co-occurring or co-existing disorders. Provides oversight of the medication refill line/process, communicates regularly and timely with the physicians/practitioners, county staff, and consumers and families when indicated, completes vitals on assigned consumers, coordinates medical appointments, and obtains medication authorizations.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

• Engages and communicates effectively with consumers and families/legal guardians, physicians/practitioners, health care providers, pharmacies, and team members.
• Schedules appointments and assures all parties have relevant consents and information needed.
• Provides referral for transportation for consumers as needed.
• Completes vitals for consumers.
• Documents all activities per policy.
• Addresses all messages left on medication referral line within 24 hours MondayThursday and 72 hours Friday-Saturday.
• Completes medication authorizations as assigned.
• Notifies consumers and families/legal guardians if indicated of refill status, appointment and no show policy.
• Makes referrals for other health care appointments as assigned.
• Assists with scheduling as needed.
• Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
• Utilizes technology provided in order to perform job efficiently and effectively.
• Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention
• All other duties assigned.

Job Specifications:

• Education, Certification/License, and/or Experience
• a. Associate Degree and Medical Assistant Certification required.
• b. Valid Drivers License.
• Knowledge, Skills, and Abilities required: Experience and prior training working with mental health, substance abuse population, and co-existing population is preferred. Experience working with managing medication refill processes preferred.