Call Center Representative (Bilingual)
$12.25 per hourKids Dental Brands
Call Center Representative - Smile Straight Orthodontics (Dyer) ** Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 **
ALLOWANCE: We offer an internet allowance of up to $60/month for work expenses
EXPERIENCE: 1+ years of customer service experience required. Prior orthodontic experience in either the front office or back office is also required. SCHEDULE: Day shifts - No nights or weekends required at this time PAY: $12.25 per hour BONUS PAY: Opportunities to earn up to $200 a month in addition to your hourly pay! BENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees! SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Are you hardworking, dependable, coachable, and CAREER-MINDED?
- Can you confidently communicate in a professional setting?
- Are you looking for a work from home position?
ALLOWANCE: We offer an internet allowance of up to $60/month for work expenses
EXPERIENCE: 1+ years of customer service experience required. Prior orthodontic experience in either the front office or back office is also required. SCHEDULE: Day shifts - No nights or weekends required at this time PAY: $12.25 per hour BONUS PAY: Opportunities to earn up to $200 a month in addition to your hourly pay! BENEFITS: Healthcare (medical, dental, vision, etc) Benefits, 401k, Paid Holidays, and Paid Time Off available for all eligible employees! SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Assist our pediatric and/or orthodontic dental offices
- Inbound and outbound phone calls
- Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations.
- Verify insurance eligibility
- Register new patients
- Collect and update patient information in the dental office's database, ensuring accuracy and confidentiality.
- Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment.
Vacancy posted 5 days ago
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