Program Manager

Program Manager – Staffed Residences
Location: Keene, NH
Full-Time | Salaried | Includes Direct Care & On-Call Rotation

Residential Resources is seeking a Program Manager to join our team in Keene, NH, supporting adults with intellectual and developmental disabilities in staffed residential homes. We’re looking for a collaborative, hands-on leader who enjoys being part of a team and believes that meaningful work can also be fun and rewarding.

As a Program Manager, you will oversee the clinical, philosophical, and fiscal aspects of two or three one-person staffed residences; while maintaining an active presence in the home. This role includes direct care shifts and participation in the on-call rotation.

Some of the responsibilities of the manager’s position include:

• Ensure the overall health, safety, and well-being of individuals supported
• Providing leadership and supervision to Direct Support Professionals
• Monitor clinical supports, behavioral plans, and medication administration
• Maintain regulatory compliance and documentation standards
• Facilitate team meetings and promote creative problem-solving
• Build strong relationships with individuals, families, and staff
• Model professionalism, teamwork, and person-centered values

We are looking for a manager who:

• Thrives in a team-based, collaborative environment
• Is organized, detail-oriented, and deadline-driven
• Has strong conflict management and communication skills
• Enjoys working hard while maintaining a positive, fun atmosphere
• Understands the importance of dignity, choice, and independence
• Is comfortable balancing leadership, administration, and direct care

Benefits:

• Competitive wages
• Health, dental, vision & life insurance
• 401(k) plan with company contribution
• Generous paid leave 
• Employee discounts
• Employee Assistance Program
• Supportive team environment

Requirements:

• Professional and/or Personal experience working with adults with intellectual/developmental disabilities or brain injuries is strongly preferred.
• Supervisory experience in human services or a related field preferred
• Minimum 3 years as a licensed driver
• Acceptable criminal and background checks

 

Quality * Creativity * Diversity * Trust * Truth/Honesty * Respect * Empowerment

We value diversity in everything we do.

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Residential Resources is proudly equal opportunity. It is our culture, not compliance.