Quote Operations Specialist

Job Description

Job Description

Quote Operations Specialist Company Description

Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market – commercializing the world's first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3™. The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third-party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative. 

In addition to its medical imaging products, Butterfly Embedded™ is the Company's Ultrasound-on-Chip™ licensing and co-development program designed to enable a new wave of ultrasound-enabled technologies across non-competitive healthcare markets and beyond. Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly's proprietary semiconductor chip and software platform. Butterfly's innovations have been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions and Fast Company's World Changing Ideas, among other achievements.

We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together!

The Quote Operations Specialist will serve as a critical execution partner to our Sales, Finance, and Order Management teams, owning the end-to-end quoting process within Salesforce CPQ. Operating in a high-urgency, fast-paced environment, this individual will be responsible for generating accurate and timely quotes across our human and veterinary lines of business, supporting both domestic and international customers in multiple currencies. Beyond core quote generation, this role encompasses contract pricing setup, clawback processing, price book management, and cross-functional collaboration to ensure complex deals move through the quote-to-cash process efficiently. The ideal candidate thrives under pressure, excels at managing competing priorities, brings exceptional attention to detail, and is eager to grow with the business — including contributing to product launch readiness and continuous process improvement initiatives.

As part of our team, your core responsibilities will be: 

• Generate accurate, timely quotes in Salesforce CPQ while managing high volumes of inbound requests with a strong sense of urgency and prioritization.
• Process clawbacks and adjustments within Salesforce CPQ, ensuring proper documentation throughout.
• Review and facilitate the setup of contract pricing for customers with agreed-upon pricing terms.
• Build and maintain price books in Salesforce for partner channels
• Identify opportunities for process improvement within the quoting workflow and contribute to the development of best practices.
• Collaborate cross-functionally with Sales, Finance, and Order Management to support the execution of complex deals involving hardware, software, and services.
• Contribute to additional operational initiatives such as Master Data Management (MDM) and account validation activities ensuring data integrity.

Baseline skills/experiences/attributes:

• Bachelor's degree in a related field
• Minimum of 2 years of experience generating quotes within a CPQ tool, with demonstrated ability to manage complex quoting scenarios (hardware + software + services)
• Hands-on experience creating and managing accounts, opportunities, and quotes in a CRM (preferably Salesforce)
• Familiarity with the quote-to-cash process and an understanding of how quoting connects to downstream order management and finance workflows
• Demonstrated ability to manage multiple high-priority requests simultaneously in a fast-paced, deadline-driven environment
• Exceptional attention to detail, particularly when working across complex pricing structures, multi-currency deals, and contract-specific terms
• Strong verbal and written communication skills, with the ability to work effectively across Sales, Finance, and Operations teams

Ideally, you also have these skills/experiences/attributes (but it's ok if you don't!):

• Experience with Salesforce CPQ quoting, contract pricing setups, and price book management within the Salesforce CRM
• Proficiency with Salesforce CRM, Adobe Acrobat/Editor, and Google Workspace 
• Previous experience in a start-up, scale-up, or high-growth healthcare or life sciences environment

Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in…

• Patient-Centric Innovators: Our mission is THE mission.
• Empowered to Impact: Every voice matters.
• One Team, One Goal: Unity fuels progress.
• Growth Champions: We embrace challenges.
• Action-Oriented Achievers: We follow through, every time.

Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers.

This is a hybrid position and will be based out of our office in New York City, NY. 

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs.
• 401k plan and match - we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact
• Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work 
• Competitive salaried compensation - we value our employees and show it 
• Equity - we want every employee to be a stakeholder
• The opportunity to build a revolutionary healthcare product and save millions of lives! 

Our estimated salary for this role around $100,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.

For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.

Butterfly Network does not accept agency resumes.

Butterfly Network is an E-Verify Company. 

Butterfly Network is an equal opportunity employer.  Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Butterfly requires security adherence responsibilities from all employees. These include:  adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure

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