Area Health Information Specialist II

Area Health Information Specialist IIDatavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.Position HighlightsLocation: Role will be performed at two locations, so travel is required Schedule: Monday–Friday | 8 AM–4:30 PM EST Priority: HighPosition OverviewWe are seeking a highly motivated Area Health Information Specialist II to provide full onsite Release of Information (ROI) support. This is a critical, high-priority role supporting patient services, ROI processing, and coverage across multiple client locations 3 days in Indiana, Pa and 2 days in Greensburg, Pa.This position is ideal for someone who is dependable, detail-oriented, compassionate with patients, and comfortable working in fast-paced healthcare environments.Key ResponsibilitiesThis role provides full-service ROI support, including but not limited to:Onsite ROI processing and medical record request fulfillmentAssisting walk-in patients with record requests and disclosuresBurning patient records to CDs and managing image requestsScanning, faxing, and handling inbound/outbound ROI workflowsCall support for patients, providers, attorneys, and requestorsData entry, email correspondence, and administrative supportMonitoring fax queues, inboxes, and shared drivesSupporting coverage at other client locations as assignedTraveling between client locations requiredCollaborating closely with team members and client staffPerforming additional duties as assignedRequirementsHigh School Diploma or GEDPrior healthcare, HIM, or ROI experience preferredAbility to work fully onsiteWillingness to travel locally as coverage needs ariseProficiency with computers, email, and office equipmentAbility to maintain strict confidentiality and HIPAA complianceWhat you will bring to the table:High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)Able to work overtime during peak seasons when required.Basic computer proficiency.Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.Professional verbal and written communication skills in the English language.Detail and quality oriented as it relates to accurate and compliant information for medical records.Strong data entry skills.Must be able to work with minimum supervision responding to changing priorities and role needs.Ability to organize and manage multiple tasks.Able to respond to requests in a fast-paced environment.Ability to stay organized while working quickly. Strong attention to detail is also required.Passing annual Introductory HIPAA examination. (Testing to be given annually in accordance with employee review.)Required to take and pass a 90-day ROI Certification course with a score of 85% or higher.To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.Bonus points if:Experience in a healthcare environment.Previous production/metric-based work experience.In-person customer service experience.Ability to build relationships with on-site clients and customers.Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.