Service Advisor

Service Advisor – Automotive We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Job Responsibilities Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Health Insurance Dental Insurance Life Insurance Paid Time Off Vision Insurance 401K Longterm/Shortterm Disability insurance Life Insurance About Us 5 CORNERS DCJR We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers’ needs. Located in Cedarburg, Wisconsin, our staff will help you find the new or used car you want. We offer a searchable online inventory of new Dodge, Chrysler, Jeep & RAM trucks & cars, along with well-maintained used cars by today’s top manufacturers Our auto finance staff offers expert advice for those seeking affordable auto financing. Our service doesn’t just stop there. Customers can come in and take advantage of our knowledgeable service & maintenance technicians and a fully-stocked inventory of car parts. Whether you are looking for a new or used car or truck, 5 Corners Dodge Chrysler Jeep Ram is your choice Milwaukee area car dealer. We are conveniently located at 1292 Washington Avenue, Cedarburg, WI. Our entire #J-18808-Ljbffr