Systems Analyst / Systems Engineer / Systems Administrator
PSG Global Solutions
Systems Analyst / Systems Engineer / Systems Administrator
Contract
Company Description
Fortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields.
Job Description
Linux, Mac OSX system administrator
Ability to work in OS layer of enterprise applications
Desire to support entire applications
Creative outside-the-box thinking and solutions
Perform a daily support checks every morning and send email out to team with updates, and open incidents with Operations as necessary
Manage Kiosk (Mac Mini based) deployments and maintenance
Monitor Mac Minis for any issues
Monitor all servers for any issues
Handle all opening of change tickets and incidents for TIAA Today
Attend Meetings involving database/infrastructure changes and coordinate with development team and support
Be on call 24/7 to be able to triage any system issues and notify Operations of any disruptions
Manage on call lists and dev staff rotation
Monitor the generic TIAA Today mailbox for any issues or feature requests
Experience to include:
Creating and maintaining supporting documentation.
Written and verbal communication of assignment status, in an Agile environment.
Troubleshooting application and environment issues.
Performing and aiding quality assurance testing.
Performing and aiding in performance testing.
Scripting at the OS layer to automate and manage the environment.
Qualifications
Excellent communication and interpersonal skills.
Strong understanding of 3 tier architectures and connectivities.
Strong understanding of Apache, WebLogic, and Oracle tuning and configuration options.
Strong database skills querying data efficiently in a JDBC environment, including query analysis with explain plan, and advanced Oracle techniques like partitioning.
Strong understanding of SOA and layered architectures.
Extensive experience with J2EE platform and Java application support
Good troubleshooting skills including cross browser, cross platform experience
Working knowledge of three tier architectures and systems.
Knowledge of Presentation Layer technologies (JavaScript, CSS, HTML, DHTML, Ajax, etc.)
Ability to learn new technologies and skills quickly
College degree in Computer Science, engineering or Information Technology.
Nice to Have
Experience with WebLogic Server support, tuning and maintenance, including patching
Experience with Amazon Web Services (AWS) support, tuning and maintenance
Experience with Apple Remote Desktop and Mac OSX on the Mac Mini platform
Experience with Application Monitoring tools like Dynatrace, Wily, Gomez, VMWare, etc.
Additional Information
All information will be kept confidential.
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