Service Coordinator

Service Coordinator

DeBra-Kuempel is seeking to fill a Service Coordinator position. The Service Coordinator position will be responsible for providing strong administrative and billing support to an account team, as well as efficiently communicating with and supporting the needs of our customers. The right person will have a strong ability to multi-task, organize, be punctual and dependable, and perform independently as needed.

Essential Duties & Responsibilities:

• Work with account manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effectual communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
• Performing effectively and confidently, occasionally without supervision.
• Performs all other duties as required or assigned to support the success of the role and the organization.

Qualifications:

• High School Diploma. Advanced education, preferred.
• Minimum 3 years of recent administrative support experience preferred.
• Minimum 2 years accounting experience preferred.
• Knowledge/experience within a mechanical contracting firm preferred
• Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications.
• Ability to learn other software applications as required.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms preferred
• Strong communication and interpersonal skills, and able to interact with all levels of the organization and customers with a positive, engaging, proactive and team-based style.
• Excellent written and verbal communication skills, a team-player attitude and professional appearance
• Demonstrates integrity, honesty, professionalism, attention to detail, and a commitment to delivering high-quality work while maintaining the highest ethical standards.
• Self-motivated and highly organized, with strong communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
• Must possess a valid driver's license.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear, move within the office to retrieve files, and meet with employees in their offices or conference room.

The employee must be able to work at a computer (reading and keying) for extended periods of time.

This role may require communicating verbally and in writing one on one, in small groups, as well as presenting to larger groups of employees.

Employees may be required to travel for job related business.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may expect to work in typical office environment.

Benefits:

DeBra-Kuempel offers a competitive benefits package to non-union employees, including health benefits, paid time off, 401(k), tuition reimbursement, an employee assistance program, company discounts, and more. Employees covered by a collective bargaining agreement will receive benefits as negotiated within their specific CBA and may be eligible to participate in our voluntary supplemental union benefits program.

Equal Opportunity Employer:

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy:

Please review our Affirmative Action Policy.

Notice to Prospective Employees:

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process – it is probably fraudulent.