Multinational Producing Office Administrator

Multinational Producing Office Administrator

Join us as a Multinational Producing Office Administrator to grow your career at the forefront of multinational insurance.

AIG's Multinational business is an exciting area that provides multinational insurance solutions for our global customers, empowering them to navigate their cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients' risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore new opportunities for customers.

Role Summary

Primarily internal facing role providing administrative support on an assigned portfolio of Tier 1-3 programs in support of the Multinational Client Executives, Multinational Client Coordinators and Product Underwriters. Provides end to end servicing of Tier 4 standard programs in support of Product Underwriters. Utilizes AIG systems to compile and release network instructions to achieve timely, complete, and accurate implementation of multinational programs.

How You Will Create an Impact

• Provide administrative support to Multinational Client Executives, Multinational Client Coordinators and Underwriters to support the implementation of global programs. Tasks include:
• Tax calculations
• Service fee calculations
• Invoice preparation & issuance
• Master policy booking, preparation & issuance
• Process new business, renewals, endorsements & cancellations in AIG systems
• Tracking updates & document uploads within AIG systems and electronic files
• Provide end to end servicing of non-strategic, standard programs
• Develop strong relationships with stakeholders, primarily internal
• Review handoffs from Multinational Client Coordinators or Underwriters for completeness & accuracy and resolve any discrepancies
• Input details into the AIG Multinational workflow tool to release instructions to the AIG and partner network – ensure instructions are complete and accurate prior to releasing
• Monitor and effectively resolve questions or rejects from the AIG or partner network
• Monitor policy issuance and premium tracking to ensure accuracy & adherence to the AIG Multinational service level timelines
• Escalate servicing, premium payment or technical issues as and when required

What You'll Need to Succeed

• 1+ year of insurance experience or equivalent foundational insurance knowledge preferred. Experience working in a servicing environment (broker or company background) preferred.
• Knowledge of multiple lines of commercial insurance is preferred
• Strong administration skills and attention to detail
• Computer literacy required: IT packages, MS Outlook, Excel, Word
• Strong written & verbal communication and interpersonal skills
• Good time management skills with ability to organize and prioritize work to meet service level requirements and deadlines
• Team player

Ready to step up to new challenges? We would love to hear from you.

For positions based in New York, the base salary range is $51,000-$72,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. If your compensation expectations are above the posted range, we still encourage you to apply—your unique background matters to us. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on click.appcast.io.