Remote Training Specialist - Federal Benefits & CSR Training

Maximus

Maximus is seeking a Training Specialist to support the U.S. Office of Personnel Management by developing and delivering training for Customer Service Representatives supporting FEHB and PSHB enrollees.

You will collaborate with Instructional Design, Knowledge Management, Operations, Quality, and program stakeholders to create curriculum, exercises, assessments, and job aids. The role includes facilitating remote new-hire training and coaching learners to ensure accurate, compliant customer

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