Representative III, Volunteer Recruitment

Volunteer Recruitment Representative III

Joining The American Red Cross is like nothing else it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

The Volunteer Recruitment Representative III is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

This role is not eligible for relocation assistance. This role reports to Santa Ana, CA. Candidates in Orange County are strongly preferred. 2-3 days in office (subject to change). Travel - 20-25%

The salary range for this position is (CA): $70,304 - $77,000/yr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role

Key Responsibilities:

• Recruitment & Partnerships
• Develop and execute broad-based recruitment strategies to identify and attract volunteers.
• Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media to obtain volunteer applicants tracked to referral and approval.
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups, and professional associations to identify and attract qualified candidates.
• Identify, cultivate, and maintain strategic partnerships with volunteer recruitment sources, agencies, organizations, market segments, and community groups to create a robust network and strong candidate pipeline for future needs.
• Collaborate with internal teams to develop a sustainable, diverse candidate pipeline through both in-person and digital strategies.
• Evaluate and modify recruitment strategies based on lessons learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan.
• Provide coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers to effectively support goals.
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.
• Using the appropriate tools, maintain accurate records of all potential and actual volunteer leads and produce status reports as directed.
• Regional Team Building & Leadership
• Build and manage high-performing volunteer teams across the Southern California Region. Foster a culture of collaboration, empowerment, and shared purpose by developing strong relationships with volunteers and community leaders.
• Inspire and mentor team leads to take ownership of local engagement efforts, ensuring alignment with organizational goals while celebrating the unique strengths of each community.
• Provide coaching and guidance to volunteer recruitment teams (paid and volunteers) and foster a culture of volunteerism that supports recruitment strategies.
• Onboarding & Training
• Oversee volunteer onboarding processes by leading and mentoring volunteer leaders.
• Facilitate robust training programs; provide guidance and ensure that all volunteer trainers are equipped with updated tools, resources, and clear documentation.
• Scheduling & Coordination
• Liaise with internal and external partners to ensure volunteer support is timely, well coordinated, and mission-aligned.
• Needs Assessment & Planning
• Conduct and manage comprehensive volunteer needs assessments in collaboration with stakeholders to align volunteer goals with organizational priorities.
• Ensure results are used to drive action and are revisited regularly to adapt to changing needs.
• Screening & Intake Support
• Work with volunteer screening and intake team members.
• Serve as a point-of-contact for the Volunteer Intake Processing Center for your assigned population, ensuring a seamless referral and placement process.
• Regional Travel & Support
• Travel throughout the Orange County/Region as needed to support volunteer events, recruitment efforts, training sessions, and engagement activities.
• Serve as a visible and accessible leader, strengthening relationships and ensuring a consistent, mission-driven volunteer experience across all locations.
• Volunteer Engagement & Retention
• Maintain regular, meaningful volunteer interaction through formal structures and personal connections.
• Youth and Young Adult Engagement
• Build lasting relationships with schools, colleges, and campus groups to inspire the next generation of humanitarians

Minimum Qualifications:

• Education: Bachelor's degree required
• Experience: Minimum of 5 years of related experience.
• Management Experience: N/A
• Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Travel : May involve travel.

Preferred Qualifications:

• Experience in volunteer management or volunteer engagement highly preferred
• Recruiting experience or sales experience is a plus
• Leadership experience is a plus
• Familiarity with Orange County's civic landscape and volunteer trends is strongly preferred
• Ability to prioritize high competing tasks at any given time within matrix environment highly preferred

Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Benefits for You:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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