Customer Service Associate (Luxury Clothing & Jewelry)

Job Description

Job Description

Wilkes Bashford is a high-end luxury brand retail store for men's & women's clothing as well as jewelry founded in 1966 in San Francisco. 

 

We are currently seeking an experienced Customer Service Associate to join our amazing San Francisco store team.

 

Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are nice, friendly, energetic, confident, optimistic and detail oriented.

 

Responsibilities include but are not limited to the following:

• Engage with clients/customers to provide them with the best possible luxury shopping experience
• Ring customer/client sales
• Accurately process all transactions
• Support Sales Associates
• Assist with pulling internet orders and transfers
• Answer phones and direct calls to appropriate associates
• Gift wrapping
• General Client Hospitality

 

Qualifications:

• Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
• Must be willing to work every Saturday
• High School Diploma or equivalent required
• Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.
• Customer Service experience a plus

 

Benefits of working at Wilkes Bashford:

• Competitive salary
• Great Schedule of 9 - 5:30 pm
• No Sundays as store is closed (except the 2 Sundays before Christmas)
• Convenient commuting location in Union Square
• Generous benefits package (401K, Health Insurance)