Remote Customer Operations Lead: Elevate Support & Feedback
Covalent Networks
- Remote job
Covalent Networks is hiring a Customer Operations Lead for a remote, US-based role. You will strengthen the day-to-day Support operation and grow into broader customer operations and product feedback responsibilities. Ideal candidates have 5+ years in customer support/operations in SaaS, strong cross-functional collaboration, and comfort with data-driven process improvements. This role includes exposure to product/engineering teams and potential travel. #J-18808-Ljbffr Covalent Networks
$80k - $100k
...builds workforce operations software for... ...We work with leading aerospace, defense... .... As a Customer Operations Lead... ...how Covalent supports its customers... ...strengthening the feedback and quality loop... ...position is remote with potential... ...organize, and elevate recurring customer...Remote workPermanent employmentImmediate startWorldwideHome office$100k - $165k
...researchers, engineers and operators building the economy... ...We’re looking for a Customer Operations Lead to own the customer-... ...customer issues, feedback, and learnings into better... ...in-person, but some remote. Our team : Our team... ...: We provide support for relocation and visas...Remote workFull timeContract workWork at officeRelocationVisa sponsorship$95k - $165k
...researchers, engineers and operators building the economy... ...We're looking for a Customer Operations Lead to own the customer-... ...customer issues, feedback, and learnings into better... ...in-person, but some remote. Our team: Our team... ...: We provide support for relocation and visas...Remote workFull timeContract workWork at officeRelocationVisa sponsorship$78.98k - $117k
...industry in 2011 Over 3000 customers trust Bitsight Over 75... ..., Singapore, and remote We are building an AI... ...native Customer Success operating model from the ground... ...solutions, gather feedback, iterate quickly, and... ..., digital engagement, support deflection, and CSM productivity...Remote workFull timeFlexible hours$55k - $165k
...researchers, engineers and operators building the economy... ...We’re looking for a Customer Operations Lead to own the customer-... ...customer issues, feedback, and learnings into better... ...in-person, but some remote. Our team: Our... ...Sponsorship : We provide support for relocation and...Remote workFull timeContract workWork at officeRelocationVisa sponsorship- ...award-winning property operations and experience... ...eliminating manual work and elevating the experience at... ...property. Senior Customer Operations Lead We're hiring a... ...quantitative customer data, supported by qualitative... ...know. We're a remote-first company with team...Remote workFull timeTemporary workCurrently hiringDay shift
- ...data within a single operating model powered by... ...At PMG our Customer Operations team helps... ...and maintain clear feedback loops so that work... ...best practices and support adoption across client... ...working. As a Lead in Customer... ...and technology to elevate the quality and efficiency...Contract workLocal area
$70 per hour
..., up to $1.4k/week We're working with a leading foundational AI lab to find experienced customer success and support operations leaders who can help train their latest language... ...(or more if desired) Location: Fully remote, work on your own schedule Start date:...Remote workImmediate startFlexible hours$165k - $185k
...Building the financial operating system for healthcare,... ...of service lines, the customer side of our operation... ...Customer Operations Lead owns the customer operational... ...how we onboard, bill, support, and report on... ...different things, take feedback well, and are willing...Full timePrivate practiceWork at office3 days per week$30 - $40 per hour
Role Overview The Customer Service Operations & Escalation Lead is responsible for managing the daily operation of OnePlus North America’s customer support channels and ensuring high-quality, efficient... ...improvement through agent feedback, QA insights, and operational...Hourly payFor contractorsFixed term contract- All Jobs > Community & Customer Experience Lead (For Pooling) |Mexico... ...Pooling) |Mexico Fully Remote Description At Peak Support, we are passionate about... ...customer support, sales operations, and business process outsourcing... ...Collect customer feedback and communicate...Remote workWork from home
- ...seamless and intelligent customer experiences, with... ...access to our leading AI audio... ...researchers, engineers, and operators. IOI medalists and... ...proactively supports professional development... ...high-performance, feedback-driven culture... .... This role is remote-first, so it can be...Remote workFull timeImmediate start
$49.13k - $73.72k
...seeking a Call Center Lead for their... ...hire training and support team members with... ...excellence in the customer’s journey and overall... ...life Location: Remote Hours: Monday -... ...coaching and providing feedback to team members as... ...and clinic operations. Must possess excellent...Remote workFull timeWork experience placementImmediate startMonday to FridayShift work$230k - $260k
...Notion.Notinos (our employees) are customer zero in bringing this future... ...Role:The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company... ...users.Identify and implement operating frameworks to streamline...Local area- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a... ...will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal... ...2 years of experience in remote team management and is proficient...Remote workFull time
- ...Providing real-time support and coaching, the full-time Customer Service Team Lead will manage a pod of Tier 1 and Tier 2 representatives in a remote call center environment, ensuring effective... ...experience with a focus on constructive feedback Strong working knowledge of...Remote workFull time
- Motorola Solutions is seeking a Customer Operations Manager to serve as the post-sales operations liaison between Silvus and North American... ...requires travel up to 30% nationwide, with eligibility for 100% remote work depending on location. A background in defense hardware...Remote job
- Nezasa is seeking a Customer Operations Manager to own the German-speaking customer portfolio, coordinating onboarding, integrations and go-... ...stakeholder communication in German and English. Location is remote (Europe) with optional offices in Lisbon/Zurich; you will...Remote job
- ...Owning the customer journey post-sale, the full-time Customer... ...& Product Success Lead will manage onboarding,... ...adoption, and ongoing support for educators and school... ...while working remotely. Key responsibilities... ...Engineering teams to relay feedback and enhance product offerings...Remote workFull time
$26 - $28 per hour
...Customer Service Team Lead (Remote: open to TX/ID/NV Residents) Customer Service Team... ...and excellent support. Other duties may be added... ...receive honest and direct feedback • Strong customer orientation... ...performance-based bonus Operations Supervisor, Connected...Remote workHourly pay16 hoursFull timePart timeWork from homeFlexible hoursShift workWeekend work- Harris Teeter is seeking a Full Time Assistant Customer Service Manager to supervise up to 120 associates in the Customer Service Department and accounting office. The role supports the Department Manager with direction, coordination and evaluation of these teams, and...Full timeWork at office
$40k - $45k
Keller Williams Realty Centre is seeking a Customer Experience Specialist in Columbia, Maryland to ensure smooth office operations and provide exceptional support to agents and staff. The ideal candidate will possess strong problem-solving skills, effective communication...Full timeWork at office- Pelico seeks a results-driven Customer Operations professional to own end-to-end relationships with enterprise accounts, driving adoption and... ..., ensuring Pelico's platform becomes a day-to-day decision support tool and a trusted ROI driver. #J-18808-Ljbffr Pelico
$100k - $150k
...and stand behind. The Customer Success Lead owns the post-sale... ...outside your direct support. You will report directly... ...clear, prioritized feedback for the engineering team... .... You have built the operational backbone that lets a... .... This is a remote-friendly role. Raftelis...Remote workLocal areaWork visaFlexible hours- Compass is seeking a Customer Success & Office Coordinator for our Miami office. You will be the first point of contact for customers, oversee office operations, and support onboarding, marketing requests, and technical questions. The role is 100% in-office at 1212 Lincoln...Work at office
- Five Below is seeking an on-site hourly crew member with leadership potential to support daily store operations and exceptional customer service. You will oversee tasks, assist with receiving and stocking, and step in as Manager on Duty when needed. The role requires strong...Hourly pay
- ...expanding tech startup in New York, seeking a Customer Operations Manager to optimize enrollment operations with insurers and support employees. You will improve carrier relationships, design scalable processes, and lead a team toward high service levels. The ideal...
- ...Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for...Remote workWork from homeFlexible hours
$65k - $80k
...Customer Success Lead CentralReach is a leading provider of autism and IDD... .... However, we will consider remote candidates located in MST/PST... ...Professional Services, Product, and Support to ensure timely addressing... ...that their concerns and feedback are heard. Maintain...Remote workShift work- ...than friction. Complete supports the full compensation... ...leaders and operators like Will Larson (CTO... ...We Are? We are deeply customer-driven builders. We spend... ...is not, and use that feedback to constantly improve... ...specific discussions). For remote candidates, we may include...Remote work
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