FRONT DESK RECEPTIONIST

Who we are looking for:

People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment.

Benefits:

We have an excellent benefit package (some benefits are dependent on full time or part time status) including:

• Paid time off
• Paid holidays
• Insurance - health, dental, group term life, and short-term disability
• Uniform allowance
• Jury duty pay
• Traditional and Roth 401k with match
• Profit sharing contribution
• Awards program
• Continued education & advanced training opportunities
• Employee discounts

This is a 40 hour per week position.


Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm.

This position may require traveling to all of our locations.

An Equal Opportunity Employer, Including Disability.


Responsibilities:

This position is responsible for patient check-in, patient check-out, appointment scheduling, collection of payment/copays and posting charges. The front desk receptionist will treat patients in a professional and courteous manner, with dignity and respect. The front desk receptionist will ensure that patients feel welcome to the practice and follow through and communicate with appropriate departments. Although duties may vary by assigned office (Peoria, Washington, Pekin) or shift, the following accurately describes the essential job functions.


Education & Experience:

• High school diploma or equivalent.
• Two years minimum experience in customer service. Medical practice is desired.

Essential Skills and Abilities:

• Excellent communication and interpersonal skills.
• Work well independently and as a team member
• Ability to manage multiple tasks.
• Well organized with attention to detail.