Support Engineer: Solve Issues, Drive Product Feedback
HookedCRM
HookedCRM is seeking a Support Engineer to be the technical voice behind our customer experience, working directly with customers to diagnose issues, ship fixes, and feed real-world signal back into our product roadmap. This role sits at the intersection of customer success and engineering — equal parts problem-solving, communication, and technical depth. You will collaborate with product and engineering to resolve issues and build knowledge base playbooks. #J-18808-Ljbffr HookedCRM
- Hooked CRM is seeking a Support Engineer to enhance customer experience by resolving issues and providing insights into product improvements. This role requires strong technical skills... ...relations and technical problem-solving, apply now to join our team in Columbia...Suggested
- ...are seeking an experienced Process Engineer, Sr. - IT Production Support with 7+ years of experience to... ...workflows; respond to alerts and system issues. • Diagnose, troubleshoot, and... ...analytical, troubleshooting, and problem-solving skills • Proficiency in SQL and...SuggestedRemote work
- ...Our global employees support 65 percent of the Fortune... ...the gap between our products and customers. Solve real-world technical challenges... ...and correct issues Analyzing vulnerability... ...a lab environment for engineering assessment Ensure customer feedback is properly captured and...SuggestedH1bLocal areaRemote work
- ...Hooked is looking for a Support Engineer to be the technical... ...customers to diagnose issues, ship fixes, and feed... ...signal back into our product roadmap. This role sits... ...— equal parts problem-solving, communication, and technical... ...with engineering to drive recurring issues to...Suggested
$176k - $282k
ResponsibilitiesPeraton is hiring an SCCM Support Systems Engineer to join our Cyber Mission... ...or fielding of successful products. You will perform testing... ...security company that drives missions of consequence... ...do the can’t be done by solving the most daunting challenges...SuggestedFull timeContract workFor contractorsWork at officeShift work$40k - $60k
...significant impact by supporting critical national... ...systems for issue tracking and documentation... ...business units to drive successful project... ...and problem-solving skills with the ability... ..., and Big Data Engineering. T-Rex is... ...delivering quality products and customer service...Work experience placementWork at officeImmediate startRemote workShift work- ...skilled IT Field Support Specialist with an... ...collaborate with engineers, vendors, and business... ...and hardware issues. Collaborate with... ..., and problem-solving skills. Excellent... ...Must be able to drive a company vehicle.... ...based on employee feedback. Outstanding Benefits...Temporary workWork at officeRemote workShift work
- ...how we successfully solve our clients’ biggest... ...work depends on a Lab Engineer joining our team to support Government... ...environments that mirror production. In this role, a... ...associated problems, issues, or conflicts Configure... ...your desire to drive operations forward....Remote work
- ...Senior Integrations Engineer will... ...project leadership, driving SaaS-centric integration... ...with product and platform groups... ..., deploy, and support-using Agile,... ...leadership.Capture feedback, measure... ...strategies, and manage issue resolution.... ...Analytical problem-solving, root-cause...
$25 - $30 per hour
...are seeking a Desktop Support Technician to provide... ..., and network-related issues while supporting endpoint... ..., OneDrive, and other productivity tools. Diagnose and... ..., and problem-solving skills. Preferred Qualifications... ...leaders to drive change. That's the power...Contract workTemporary workRemote work- ...representatives to resolve operating systems issues. Analyzes bugs in systems and application... ...and employees. Must maintain good driving record (insurable through our insurance carrier... ...computer trouble-shooting and problem solving skills required, including knowledge of...Work at officeLocal areaFlexible hours
$70 - $75 per hour
...for the Security Engineer role at TEKsystems... ...Microsoft 365 suite of products Top Skills'... ...dashboards & reporting. Supports incident response... ...-related issues, resolving challenges... ...outstanding problem-solving skills. Experience... ...progressive leaders to drive change. That's the...Contract workTemporary workPart timeWork experience placementInternshipWork at office$7.5k
...providing architecture, engineering, integration, and... ...mission. This opportunity supports an Enterprise IT... ...databases in enterprise production environments. Perform... ...Troubleshoot database-related issues and provide timely... ...company dedicated to solving our customers'...Contract workWork experience placementImmediate startFlexible hours$137.5k - $183.5k
...global employees support 65 percent of the... ...teams, including product managers and architects... ...production issues, conducting root cause... ...and systems that drive business outcomes,... ...with other senior engineers to drive the technical... ...projects and solve complex technical...Full timeH1bLocal areaFlexible hours$176k - $282k
...Senior Mission Management Support Systems Engineer to join our Cyber Mission business... ...manages the delivery of products and information services.... ...security company that drives missions of consequence spanning... ...do the can’t be done by solving the most daunting challenges...Full timeContract workShift work- Title:Senior IT Customer Support Analyst, Desktop... ...resolve complex technical issues and maintain a high-... ...Support Team Lead will drive continuous improvement... ...customers to deliver high-end engineering, science, technology,... ..., and problem-solving capabilities.Preferred...Full timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
- ...records. With support from Bessemer... ...looking for an AI Engineer to help build and... ...behind our clinical AI product. This is not a typical... ...node evaluation, issue-driven workflows,... ...behavior. •Drive architectural improvements... ..., incorporate feedback, and build strong...Local area
$50k - $60k
...and Tier 3 on‑site and remote support for computer workstations, servers... ...ticketing systems to track issues and ensure efficient IT... ...vendors, and business units to drive successful project outcomes and... ...Excellent analytical and problem‑solving skills. Outstanding verbal and...Full timeContract workWork at officeRemote workShift work- ...integrated systems for managing production processes, including... ...; Manufacturing, Engineering, Accounting, Programs,... ...fabrication, or integration support to TCOM Making Decisions and Solving Problems — Analyzing... ...work problems and issues Investigates and alleviates...Local areaFlexible hours
$186.9k - $267.7k
...for a Forward Deployed Engineer in a customer-facing... ...to influence product direction, solve critically important... ...regions and time zones in support of our largest and most... ...deployment best practices, issue findings, root causes... ...issues end to end.• Drive proactive account...Full timeTemporary workLocal areaRemote workFlexible hours- Tenable is seeking a Technical Support professional to bridge our vulnerability management products and customers from our Columbia, MD HQ. You will troubleshoot complex issues, analyze logs and configurations, and provide timely, actionable guidance to enterprise clients...
$117.2k - $206.77k
...extensive experience supporting Windows‑based... ...Manage and maintain production and development virtual... ...contact for shared‑drive access and related support issues.• Conduct secure... ...keep people safe and solve the world's most complex... ...Area: Systems Engineering: OtherType: Task Order...Full timeTemporary workWork experience placementWork at officeRemote workFlexible hours$104k - $166k
...Administrator / Systems Engineer with experience supporting Linux systems in... ...Linux development and production systems.... ...software, and system issues to ensure maximum availability... ...company that drives missions of consequence... ...the can’t be done by solving the most daunting challenges...Contract workShift work$138.1k - $198.2k
...internet at large.As a Security Engineer on the Talos Security... ...remediation tasks across developers, product owners and business... ...responseStrong analytical and problem-solving skills, with an ability to... ...deal with critical or emergency issues for family membersOptional 10...Permanent employmentFull timeTemporary workLocal areaFlexible hours$120.8k - $265.8k
...: Networking Security Engineer IIJob Category: Information... ...technical hardware issues. You will procure and... ...hardware maintenance support. Prepare site installation... ...data of various products to include COTS/GOTS components... ...analyze, and provide feedback on wired and wireless...Contract workWork experience placementFlexible hours$51.6k - $80k
...families, and seniors. Our engineers, designers, and... ...complexity to create intuitive products and services that... ...resources Supports data analysis by running... ...Assists in documenting data issues, findings, and... ...accountability, and problem-solving skills. ~ Adaptability...Full timeWork at officeRemote work- ...Sr. Data Platform Engineer Job purpose summary... ...data solutions, driving performance and... ...and SQL Lead and support SQL Server →... ...schedule to provide production support, ensuring... ...Excellent problem-solving skills, ability to... ...approach to production issues Positive,...Temporary workRemote workShift work
$23 - $30.59 per hour
...Specialist, you offer technical support and skilled troubleshooting... ...excitement for Apple's products and services. You deliver exceptional... ...Apple product or software issues with care and empathy, using... ...concerns, and make sure that feedback is provided to Apple. Provide...Local areaRelocationNight shift- ...Director of Customer Support, we are looking for someone... ...questions and issues across all Medisolv applications... ...to Data Management or Engineering. Monitor and update... ...to know the people, products and departments that... ...initiative and enjoy driving tasks from inception...Flexible hours
- ...AutoChem is seeking a Principal Support Engineer and Technical Trainer for its... ...to the Global Service Product Manager, this position is responsible... ..., process, and customer issues while monitoring installation... ...working across departments to drive customer satisfaction through...Remote work
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