Support Engineer: Solve Issues, Drive Product Feedback
HookedCRM
HookedCRM is seeking a Support Engineer to be the technical voice behind our customer experience, working directly with customers to diagnose issues, ship fixes, and feed real-world signal back into our product roadmap. This role sits at the intersection of customer success and engineering — equal parts problem-solving, communication, and technical depth. You will collaborate with product and engineering to resolve issues and build knowledge base playbooks. #J-18808-Ljbffr HookedCRM
- Hooked CRM is seeking a Support Engineer to enhance customer experience by resolving issues and providing insights into product improvements. This role requires strong technical skills... ...relations and technical problem-solving, apply now to join our team in Columbia...Suggested
- ...are seeking an experienced Process Engineer, Sr. - IT Production Support with 7 years of experience to support... ...workflows; respond to alerts and system issues. • Diagnose, troubleshoot, and... ...analytical, troubleshooting, and problem-solving skills • Proficiency in SQL and...SuggestedRemote work
- # Support EngineerLocation: Columbia, MDEmployment... ...for a Support Engineer to be the... ...customers to diagnose issues, ship fixes, and feed... ...signal back into our product roadmap.This role... ...parts problem-solving, communication, and... ...with engineering to drive recurring issues...Suggested
- ...Production Support Analyst DCCA is a veteran-owned high-technology company... ...: Analyze production issues, defects, service requests to... ...experience: 4+years as a software engineer, tester, or analyst... ...improve people's lives and solve today's IT problems. Equal...SuggestedFlexible hours
- Technical Support Engineer (Hybrid/Columbia MD) US - Headquarters -... ...bridging the gap between our products and customers. Solve real-world technical... ...troubleshoot and correct issues Analyzing vulnerability... ...assessment Ensure customer feedback is properly captured and...SuggestedH1bLocal areaRemote work
$40k - $60k
...significant impact by supporting critical national... ...systems for issue tracking and documentation... ...business units to drive successful project... ...and problem-solving skills with the ability... ..., and Big Data Engineering. T-Rex is... ...delivering quality products and customer service...Work experience placementWork at officeImmediate startRemote workShift work- ...skilled IT Field Support Specialist with an... ...collaborate with engineers, vendors, and business... ...and hardware issues. Collaborate with... ..., and problem-solving skills. Excellent... ...Must be able to drive a company vehicle.... ...based on employee feedback. Outstanding Benefits...Temporary workWork at officeRemote workShift work
$43.5k - $72k
...the end user. We offer support of end user devices including... ...remain connected, productive, and secure. Job... ...ticketing systems for issue tracking and documentation... ...and business units to drive successful project outcomes... ...analytical and problem-solving skills with the ability...Temporary workWork at officeLocal areaRemote workRelocationShift work- ...how we successfully solve our clients’ biggest... ...work depends on a Lab Engineer joining our team to support Government... ...environments that mirror production. In this role, a... ...associated problems, issues, or conflicts Configure... ...your desire to drive operations forward....Remote work
- ...agencies and commercial clients since 1982. We are hiring a Production Support Analyst to monitor production systems, identify root causes,... ...will work with Business and Technology stakeholders, document issues, and contribute to process improvements while supporting SDLC...
- ...Senior Integrations Engineer will... ...project leadership, driving SaaS-centric integration... ...with product and platform groups... ..., deploy, and support-using Agile,... ...leadership.Capture feedback, measure... ...strategies, and manage issue resolution.... ...Analytical problem-solving, root-cause...
$70 - $75 per hour
...for the Security Engineer role at TEKsystems... ...Microsoft 365 suite of products Top Skills'... ...dashboards & reporting. Supports incident response... ...-related issues, resolving challenges... ...outstanding problem-solving skills. Experience... ...progressive leaders to drive change. That's the...Contract workTemporary workPart timeWork experience placementInternshipWork at office- ...organizations across the globe to solve complex challenges with... ...and confidence. We design, engineer, and deliver products and deployable technologies... ...to hire a Operations Support Engineer/ Systems Engineer... ...hardware, software, or network issues. Documents incident details...Full timeFlexible hours
$200k - $280k
...Principal Cloud Systems Engineer who is ready for a new... ...We will develop and support your own personalized... ...deployment systems, and solving complex infrastructure... ...environments and production-grade prototypes. System... ...and Terraform, to drive automated deployments....Full timeContract workRemote workWork from homeRelocation package$7.5k
...providing architecture, engineering, integration, and... ...mission. This opportunity supports an Enterprise IT... ...databases in enterprise production environments. Perform... ...Troubleshoot database-related issues and provide timely... ...company dedicated to solving our customers'...Contract workWork experience placementImmediate startFlexible hours- Title:Senior IT Customer Support Analyst, Desktop... ...resolve complex technical issues and maintain a high-... ...Support Team Lead will drive continuous improvement... ...customers to deliver high-end engineering, science, technology,... ..., and problem-solving capabilities.Preferred...Full timeContract workTemporary workWork at officeLocal areaRemote workRelocationRelocation packageFlexible hours
$50k - $60k
...and Tier 3 on‑site and remote support for computer workstations, servers... ...ticketing systems to track issues and ensure efficient IT... ...vendors, and business units to drive successful project outcomes and... ...Excellent analytical and problem‑solving skills. Outstanding verbal and...Full timeContract workWork at officeRemote workShift work- ...and help troubleshoot basic issues Help with meeting room setup... ...connectivity problems Provide basic IT support to employees (hardware,... ...good knowledge of Microsoft products (WIN7, XP, Windows Sever 2003... ...Problem analysis and problem solving Adaptability Planning &...Temporary workImmediate start
$92.1k - $112.6k
...readiness and drive innovation. Our... ...expertise include engineering, logistics,... ...and providing feedback to a subsystem... ...calculate pertinent product metrics like... ...on significant issues requiring technical... ..., problem-solving, and communication... ...schedule. We also support career...InternshipLocal areaFlexible hours$160.8k - $214.1k
...for a Forward Deployed Engineer in a customer-facing... ...to influence product direction, solve critically important... ...regions and time zones in support of our largest and most... ...deployment best practices, issue findings, root causes... ...issues end to end.Drive proactive account...Full timeTemporary workLocal areaRemote workFlexible hours- ...mentorship, and a supportive environment to ensure... ...seasoned support engineer who has seen it... ...customers count on our product every day — and... ...understand their issue in their own words... ...with every issue you solve. What you... ...to relay customer feedback, pain points, and...Temporary workInternshipFlexible hours
$138.1k - $198.2k
...internet at large.As a Security Engineer on the Talos Security... ...remediation tasks across developers, product owners and business... ...responseStrong analytical and problem-solving skills, with an ability to... ...deal with critical or emergency issues for family membersOptional 10...Permanent employmentFull timeTemporary workLocal areaFlexible hours$120.8k - $265.8k
...: Networking Security Engineer IIJob Category: Information... ...technical hardware issues. You will procure and... ...hardware maintenance support. Prepare site installation... ...data of various products to include COTS/GOTS components... ...analyze, and provide feedback on wired and wireless...Contract workWork experience placementFlexible hours$104k - $166k
...Administrator / Systems Engineer with experience supporting Linux systems in... ...Linux development and production systems.... ...software, and system issues to ensure maximum availability... ...company that drives missions of consequence... ...the can’t be done by solving the most daunting challenges...Contract workShift work$23 - $30.59 per hour
...Specialist, you offer technical support and skilled troubleshooting... ...excitement for Apple's products and services. You deliver exceptional... ...Apple product or software issues with care and empathy, using... ...concerns, and make sure that feedback is provided to Apple. Provide...Local areaRelocationNight shift$22.57 - $31.59 per hour
...general supervision, provide customer service support, interacting with staff in a professional... ...and problem resolution for advanced issues. Masters base knowledge of assigned applications... .... Proficient in analysis and problem solving, ability to assess customer needs and...Work experience placementRemote work$104k - $166k
...seeking a Cloud Software Engineer to support our Cyber Mission... ...Peraton supports multiple products that automate manual... ...on more complex issues. The team employs Agile... ...company that drives missions of consequence... ...the can’t be done by solving the most daunting challenges...Contract workFor contractorsFlexible hoursShift work$200k
...software and systems engineering and IT services to... ...hardware issues. Procure and perform... ...hardware maintenance support, both preventative... ...analyze data of various products to include COTS/... ..., and provide feedback on wired and wireless... ...hour, take a drive to nearby restaurants...Work at officeFlexible hours- ...week if any hardware issues arisePrimary focus: Strong... .... Needs to be able to support day to day operations.... ...to minimize impact to production workloads. Make sure... ...:Purpose:The Network Engineer is responsible for the... ...analytical and problem-solving skills required with...Contract workWork experience placementLocal areaRemote work
$119.5k - $275k
...execution, and be supporting HPE’s mission-critical... ...versions, product lifecycles, new releases... ..., and OS upgrades Solve system hardware,... ...third-party software issues, and provide... ...software problems and drive solutions through... ...Computer Science, Engineering, or related area of...Full timeWork experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer: Solve Issues, Drive Product Feedback. Be the first to apply!
- IT developer Columbia, MD
- operations support system engineer Columbia, MD
- IT support engineer Columbia, MD
- support engineer Columbia, MD
- junior application support engineer Columbia, MD
- lab support engineer Columbia, MD
- technical support engineer Columbia, MD
- line support engineer Columbia, MD
- senior application support engineer Columbia, MD
- remote network administrator / IT support engineer Columbia, MD



