Customer Service Rep
PEG Staffing
Customer Service Representative
Location: St. Louis, MO (Fully Onsite)
Schedule: Monday-Friday, Standard Business Hours About the Role We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service. This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment. Key Responsibilities
Location: St. Louis, MO (Fully Onsite)
Schedule: Monday-Friday, Standard Business Hours About the Role We are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service. This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment. Key Responsibilities
- Answer incoming phone calls, chats, and emails from patients
- Respond to inquiries related to medications, orders, and general support
- Assist users within a patient portal system
- Provide accurate, timely, and professional customer service
- Maintain detailed records of interactions and follow-ups
- Growth opportunities - strong potential to move up within the company
- Supportive team environment with hands-on training provided
- Daily perks - food and drinks provided for employees
- Stable Monday-Friday schedule (no weekends)
- Strong communication skills (written and verbal)
- Customer-focused mindset with a desire to help others
- Basic computer skills and ability to learn new systems
- Reliability and interest in a long-term opportunity
- Previous customer service experience is a plus, but not required
- A personal computer that you can use for work purposes will be required while working as a contractor prior to conversion.
- This is a contract-to-hire opportunity with the potential for permanent placement
- Position is not client-facing - all interactions are handled via telehealth platforms
Vacancy posted 3 days ago
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