Workers' Compensation Coordinator

Company Description Tire Discounters, Inc., founded in 1976 in Cincinnati, has grown from a single-bay operation into the nation's largest 100% family-owned and operated independent tire provider. With over 200 locations across eight states and headquarters in downtown Cincinnati, the company maintains strong family values while continuing to expand. Tire Discounters is known for innovative customer benefits such as lifetime rotation and balancing, tire inflation, flat repair, and free alignment with a 4-tire purchase. ASE-certified technicians and EV safety-trained specialists support both traditional and electric vehicles, contributing to a workforce of more than 2,300 team members across Ohio, Kentucky, Indiana, Tennessee, Georgia, Alabama, North Carolina, and Virginia. The company remains committed to treating customers like family and delivering comprehensive automotive services grounded in exceptional service and long-term relationships. Role Description The Workers' Compensation Coordinator is a full-time, on-site role based in the Cincinnati Metropolitan Area. This role is responsible for managing workers' compensation claims from initial incident reporting through resolution, ensuring timely and accurate documentation and compliance with state and company policies. Day-to-day activities include coordinating with injured team members, supervisors, and medical providers, maintaining claim files, and working closely with insurance carriers and third-party administrators. The coordinator will track and analyze claim trends, assist with return-to-work programs, and support safety initiatives by providing feedback on workplace incidents. This position also involves responding to inquiries, preparing reports for leadership, and collaborating with Human Resources and Operations to promote a safe and supportive work environment. Qualifications Experience with workers' compensation claims handling and claims management, including documentation, follow-up, and coordination with internal and external stakeholders. Knowledge of employee benefits and insurance principles related to workplace injuries, medical treatment, and return-to-work programs. Strong customer service skills with the ability to communicate clearly, build trust, and support injured team members and managers throughout the claims process. Familiarity with relevant state workers' compensation laws and regulatory requirements. Proficiency with case management systems, spreadsheets, and general office software. Excellent organizational skills, attention to detail, and ability to manage multiple cases and deadlines. Experience in Human Resources, risk management, or safety coordination in a multi-location organization is beneficial. Associate or bachelor's degree in Business, Human Resources, Risk Management, or a related field, or equivalent relevant experience. #J-18808-Ljbffr Tire Discounters, Inc.