Lead 2nd Shift, DTG (Digital Print Operator)

Job Description

Job Description

Hybrid Digital is an eCommerce apparel company located in Lewis Center. With over 40 years of industry experience, Hybrid Digital has cemented itself as one of the most dependable and trusted sources for on-demand print and fulfillment.

What is my role?

The Lead for DTG, oversees daily Direct-to-Garment (DTG) printing operations, serving as the primary point of contact for production execution, quality control, and team coordination. This role combines hands-on machine operation with leadership responsibilities, guiding and supporting the DTG team to consistently meet production goals, quality standards, and delivery timelines. The Lead DTG Operator drives continuous improvement and maintains a safe, efficient, and well-organized production environment.

NON-PEAK SEASON

• Monday – Friday
• 2nd shift 1:30 PM – 10:00 PM
• Occasional weekend work may be required based on business needs.

PEAK SEASON

• Workdays and hours vary based on business demand.
• May include weekends, extended shifts, and overtime.
• Employees must be available for variable hours and days as workload increases.

What You'll Do

Team Leadership & Coordination

• Provide day-to-day direction, coaching, and support to DTG Operators throughout the shift.
• Serve as the first point of escalation for production issues, quality concerns, and equipment problems.
• Coordinate workload distribution across the team to balance capacity and meet order deadlines.
• Lead onboarding and hands-on training for new team members; verify skill development and compliance with procedures.
• Model and reinforce company safety standards and a positive team culture.

Production Operations

• Operate DTG printing machines safely and efficiently alongside the team to achieve daily production targets.
• Oversee batch and order loading, ensuring continuous and organized workflow throughout the shift.
• Monitor on-time order status across the shift, proactively flagging risks and adjusting priorities as needed.
• Support cross-training to ensure team members can flex across multiple DTG functions.

Quality Control

• Conduct regular quality inspections of print output; identify and resolve defects or escalate as appropriate.
• Troubleshoot print issues and guide operators in corrective action to minimize downtime and waste.
• Maintain and enforce quality standards at every stage of production.

Equipment & Workspace

• Oversee machine setup, routine inspections, daily testing, and basic troubleshooting for all DTG equipment.
• Ensure timely reporting of equipment malfunctions and maintenance needs to leadership and maintenance teams.
• Supervise ink handling processes and maintain organized, well-stocked ink stations and work areas.
• Uphold cleanliness and organization standards across all assigned production areas.

Communication & Continuous Improvement

• Communicate shift updates, production status, and team concerns clearly to supervisors and other department leads.
• Document production metrics and quality issues as required.
• Champion and participate in continuous improvement initiatives to increase efficiency, quality, and team performance.

What You'll Need

• Prior experience operating DTG or other production printing equipment (preferred)
• D