Tech Writer

Technical Writer Location: Doral, Florida (Hybrid) Employment Type: Contract to Perm Role Overview We are seeking a Technical Writer responsible for producing clear and concise documentation that supports enterprise-scale products, services, and governance. This role translates complex technical concepts into plain language for diverse audiences. Ideal candidates are detail-oriented, organized, technically savvy, and experienced in creating documentation for large enterprise environments. Key Responsibilities Develop various types of documentation including policies, plans, standards, guidelines, procedures, and playbooks. Create technical specifications, requirements, architectural diagrams, data flows, and process workflows. Produce user guides, operating manuals, and operational runbooks. Partner with Governance Risk and Compliance, Engineering, and leadership teams to gather information and ensure accuracy. Translate complex technical and architectural concepts into simple and actionable language. Build diagrams, process flows, and visual aids to support the understanding of systems and processes. Ensure all documentation meets internal governance requirements, industry best practices, and style guidelines. Maintain version control and documentation structure in shared repositories and knowledge systems. Continuously refine and improve documentation based on stakeholder feedback. Required Qualifications Experience: 3-7 years of experience as a Technical Writer in an enterprise, technology, or SaaS environment. Applicants must have a proven technical writing background with the ability to provide writing samples of white papers, policies, and software-focused documentation. Strong emphasis on owning and driving documentation creation is required. Technical Skills: Proficiency with documentation tools such as Confluence, SharePoint, or Markdown, and diagramming tools like Visio or Lucidchart. Preferred Qualifications Experience in cybersecurity, compliance, or risk management. Familiarity with NIST, ISO, SOC2, PCIDSS, or other security frameworks. Knowledge of software development, cloud technologies, or IT infrastructure concepts. Work Environment This position follows a hybrid work model, with remote work on Mondays and Fridays and onsite presence required from Tuesday to Thursday. This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.