Front Desk Assistant

WHAT YOU'LL DO

Welcome patients with a warm, friendly attitude that sets the tone for their entire visit Guide patients through check‑in, ensuring all forms are completed and entered accurately into our EMR system Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately Handle cash drawer duties, from set‑up to end‑of‑day closeout, with precision and accountability Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

SCHEDULES THAT WORK FOR LIFE

Full‑Time ~36‑40 hours/week. Set shifts = no guessing game Back half Team = Wed 1:00 p‑m – 7 p‑m, Thurs‑Fri 8 a‑m – 7 p‑m, Sat 9 a‑m – 6 p‑m Plus just one on‑call shift per month (you get to choose the day)

LOCATION

AFC Urgent Care – Portland 6633 NE Sandy Blvd Portland, OR 97213

WHAT WE'RE LOOKING FOR

We want driven, friendly, and detail‑oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast‑paced setting, and be willing to wear multiple hats. You’ll Need: At least 1 year of people‑facing customer service experience, required At least 1 year of experience with medical administrative duties, required Solid computer skills and comfortable learning new systems Knowledge of medical terminology is a big plus

PAY & PERKS

$20‑24/hr (based on experience) Monthly team performance bonuses Free healthcare for you and your family through AFC 401(k) with 3% employer match after 1 year 3 weeks of paid time off On‑the‑job growth & training opportunities

OUR CORE VALUES

Commitment – Commitments are clearly made and met Health – Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence – Excellence in everything we do Celebrate – Celebrate wins – both small and large Trust – Trust builds teamwork through vulnerability and respect

SAFETY & WELLBEING

Alcohol and Drug‑Free Policy: We are an alcohol and drug‑free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings that include screening for THC. In the event of testing positive the job offer may be rescinded. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr Uptown Providers PC