On-Call IT Field Technician - Worcester, MA-CT
$40 - $45 per hourGeeks on Site
On-Call IT Field Technician – PC, Mac, Printer & Scanner Support
Location: Multiple U.S. Cities (Local, Onsite Support)
Job Type: Independent Contractor (1099)
Pay: $40–$45/hour (on-site) + mileage reimbursement over 20 miles one way
Schedule: Flexible – You accept jobs based on your availability
Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours .
You’ll join our technician network and receive job opportunities based on your location and stated availability . You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.
About the Role
We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs , resolving network issues , and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
- Diagnose and repair hardware/software issues on Windows and macOS systems
- Resolve boot errors, OS issues, and login problems
- Set up or troubleshoot Wi-Fi and wired internet connections
- Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
- Configure or connect printers and scanners (Canon, HP, Brother, etc.)
- Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
- Perform general maintenance on multifunction printers (MFPs)
- Reinstall operating systems using bootable USBs or recovery media
- Install remote tools or shortcuts as requested
- Communicate clearly with customers and provide basic post-service support
- Document service visits and escalate complex issues as needed
Qualifications
- 2+ years of field IT support experience , including computer and printer work
- Familiarity with Canon , HP , and other common printer brands
- Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
- Experience with both Windows (10/11) and macOS troubleshooting
- Must have personal tools (bootable USB, screwdriver set, etc.)
- Reliable vehicle and valid driver's license
- Smartphone with camera and data for documentation and communication
- Ability to work independently and maintain a professional demeanor
Compensation
- $40–$45 per hour for on-site time
- Mileage reimbursement for travel over 20 miles (one way)
- Flexible scheduling — accept only the jobs that match your route and availability
- National brand recognition and continuous job offers
- Dispatch and tech support team available to assist remotely
What to Expect After You Apply
- Intro Call – A recruiter will contact you for a quick chat
- Onboarding – Complete paperwork and tax forms electronically
- Background Check – Mandatory before activation
- Set Your Availability – You enter your availability in our tech portal
- Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you\'re a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.
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