Network Fiber Technician I

Job Description

Job Description

Are you hands-on, reliable, and ready to help build something that truly connects communities? Do you enjoy working outdoors, solving problems, and being part of a growing team that keeps people connected?

Socket is looking for a Network Fiber Technician I to join our field operations team. In this role, you'll install, maintain, and repair fiber lines and systems that deliver high-speed internet to homes and businesses across our expanding network. From bucket trucks to problem-solving, you’ll help power the infrastructure that fuels the future—and our communities.

This is a great fit for someone who’s mechanically inclined, takes pride in their work, and enjoys a fast-paced environment.

You’ll start your day reviewing scheduled installs or repairs, loading up your equipment, and heading into the field. One job may require you to pull fiber to a new home, while the next has you up in the bucket truck making aerial repairs. Throughout the day, you’ll coordinate with dispatch, document your work, and make sure everything is completed safely and correctly. Whether it’s installing new service or restoring downed lines, your work directly impacts the quality of life for our customers.

Key responsibilities include:

• Install, maintain, and repair mainline and service fiber cables and related equipment
• Familiarity with bucket truck operation for occasional backup work
• Be prepared to dispatch to trouble ticket issues to resolve problems and help customers get back online
• Follow all safety protocols and standards on every job site
• Maintain accurate documentation and communicate clearly with team members and supervisors
• Provide responsive, courteous service during installations or repairs
• Maintain a valid driver’s license and clean driving record
• Lift, carry, push, or pull up to 75 lbs as part of daily tasks
• Show up consistently and ready to work in all weather conditions
  

Preferred Qualifications:

• Previous experience in fiber, construction, or utility work
• Basic splicing knowledge
• Some college or technical training preferred
• Prior experience with aerial construction or working from a bucket truck
• Flexible and solutions-oriented when challenges arise
• Comfortable working independently or with a small team

What We’re Looking For

To be considered for this role, you'll need the following required qualifications:

• High school diploma or equivalent
• Valid driver’s license with clean driving record
• Ability to work outdoors in all types of weather
• Ability to lift 50-70 lbs
• Ability to follow safety procedures and perform physically demanding tasks
• Strong teamwork and communication skills
• Self-motivated and dependable
• Willingness to learn and adapt in a fast-moving environment

At Socket Fiber, we're redefining what it means to connect communities. We share a mission-driven culture focused on bringing high-speed internet to areas that need it most. We're not just selling a service—we're providing access, opportunity, and real change. Socket Fiber offers a culture where employee strengths are highlighted and recognized.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free fiber service (if available in your area)
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity
  

Our Core Values

• Respect : Toward all customers, communities, property, and coworkers.
• Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.
• Transparency : In our commitments, service experiences, and business relationships.
• Progress : Growth is proof of our dedication to improving lives and communities.
• Winning : Every conversation is a chance to gain a customer for life.

If you're ready to grow your skills and be part of a team committed to keeping communities connected— apply today!

This role is not eligible for Visa sponsorship.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses everify.

This role is not eligible for relocation.