Administrative Assistant

Administrative Assistant

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Position Summary: Under supervision of the Business Supervisor, performs scheduling for clinic appointments with physicians or nurse practitioners, lab draws, and procedures. When need arises, will perform other duties as assigned by supervisor. Job duties include:

• Schedule appointments for patients with appropriate physician or nurse practitioner
• Identify appropriate length of appointment (new consultation, recheck)
• Schedule appointments for lab draws and procedures
• Coordinate with physicians and nurse practitioners to maintain their most current availability
• Provide excellent customer service to patients visiting the clinic or calling by phone to schedule appointments
• Troubleshoot when appointments need rescheduling, patients are late for an appointment, or an appointment is missed
• Contact patients prior to appointment to confirm time/date of appointment
• Educate patients on how early to arrive for appointment, where to check and what information to bring to appointment
• Demonstrates understanding of the copy machine, fax machine, and phone system.
• Aware of patient's right to privacy and questions, when needed, regarding release of information.
• Demonstrates the ability to work independently.
• Communicates work status to the Supervisor on a daily basis. Immediately informs the Supervisor of any backlogs, delays, or problems.
• Assists in other Front Office functions as needed.
• Answers telephone and interacts with colleagues in a professional manner.

Presbyterian/St. Luke's Medical Center and Rocky Mountain Hospital for Children expects our iCARE behavioral standards to be reflected in the way every employee interacts with co-workers, providers, patients & family members, and with others in the community.

Integrity We are honest and do what we say

Compassion We are sympathetic to the needs of others

Accountability We take ownership for how our actions and behaviors impact outcomes

Respect - We value others and embrace differences

Excellence We take personal pride in exceeding expectations

II. Position Requirements

A. Licensure/Certification/Registration: MA preferred

B. Education: College Degree Preferred.

C. Experience: Two years experience in hospital or outpatient medical records setting preferred.

D. Special Qualifications: Basic understanding of medical terminology. Knowledge of Word and Excel required. Strong organizational and critical thinking skills. Able to communicate effectively with patients, families, physicians, and other health care team members. Able to function as a part of a multidisciplinary team to ensure quality patient care.

Benefits

HCA HealthONE Presbyterian St. Luke's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

If you find this opportunity compelling, we encourage you to apply for our Administrative Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.