Marketing AssistantAdministrative Assistant

We are a small, family-centered memory care home dedicated to providing compassionate, personalized care for residents living with Alzheimer’s and other forms of dementia. Our intimate setting allows us to build meaningful relationships with residents and their families during one of life’s most important transitions.

Position Summary We are seeking a warm, organized, and motivated Marketing Assistant (30 hours per week) to assist with our outreach, family tours, and move-in process. This role is ideal for someone who enjoys connecting with families, guiding them through decision-making, and representing a mission-driven care environment.

Key Responsibilities

Serve as the primary point of contact for prospective residents and families

Conduct in-person and virtual tours of the memory care home

Build trust and rapport with families during the inquiry and decision process

Coordinate and manage the move-in process from acceptance through resident arrival

Maintain timely follow-up with leads and referral sources

Build relationships with hospitals, physicians, senior advisors, and community partners

Assist with marketing efforts such as events, outreach visits, and community presentations

Track inquiries, tours, and move-ins using basic CRM or tracking tools

Collaborate closely with leadership and care staff to ensure smooth transitions

Qualifications

Experience in senior living, healthcare marketing, admissions, or related field preferred

Strong interpersonal and communication skills

Compassionate, patient, and family-oriented approach

Comfortable discussing sensitive topics with empathy and professionalism

Organized, detail-oriented, and able to manage multiple families at once

Proficient with basic computer systems (email, spreadsheets, Google)

Ability to work occasional evenings or weekends for tours or events if necessary

** MOVE IN BONUSES!! **