Remote Customer Support Lead: Escalations & Team Oversight
Monmouth Trading Cards
New York, NY
- Remote job
Monmouth Cards is seeking a Customer Support Associate to oversee our customer service function across remote and hybrid setups. You will support customers via phone, email, and messaging platforms, de-escalate cases, and ensure timely resolutions while collaborating with the existing team. The role emphasizes process adherence, escalation handling, and maintaining high-quality customer experiences across channels for a growing sports cards business. #J-18808-Ljbffr Monmouth Trading Cards
Vacancy posted 1 day ago
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