Customer Support Team Lead & KPI Coach
Ubiquity-3
Ubiquity-3 is seeking a Team Leader in Manila to oversee daily operations of customer programs. You will manage a team, ensuring they achieve performance goals through effective coaching and support. The ideal candidate will have strong experience in customer support, coaching, and managing a team of at least 10. This position requires the ability to handle escalated calls and maintain confidentiality while ensuring team performance and development. #J-18808-Ljbffr Ubiquity-3
Vacancy posted 1 day ago
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$900 per month
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