Lifestyle Manager

Job Description As the Hospitality + Luxury Partnership’s Manager you will work at one of LIVunLtd’s luxury residential buildings to oversee the concierge services the resident tenants receive. You will oversee day‑to‑day related concierge and facility functions, staff management, programming events and administer company policies and procedures. You will serve as the main point of contact for all concierge requests and assist in managing the Lifestyle Associate/s. The ideal candidate is hospitality‑centric and has experience in event coordination/execution, concierge‑styled delivery, and the ability to curate local luxury vendor partnerships. Essential Responsibilities Be the point of contact for resident’s use and lifestyle experiences in the amenities spaces. Work with the corporate Creative Team to coordinate programs, activities, classes, and events on property. Ensure LIV approved branding assets are prominent on property. Execute/host on‑site programming events and functions. Reconcile and submit invoices for all purchases and expenses. Discover, develop and maintain strong relationships with local businesses, restaurants, and preferred luxury vendors as resources and referrals to residents. Complete and maintain a “Neighborhood Guide” for local businesses in proximity to the property. Dress professionally and polished at all times; wear corporate approved LIV apparel while working. Operations + Facility Management Ensure all amenities facilities and components are operational for daily use. Monitor package service and dry cleaning. Log and assign maintenance requests to the appropriate party. Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment. Ensure compliance with safety, emergency, incident, and accident protocols. Maintain effective communication with residents, supervisors, building management and ownership to keep them apprised of club operational needs, happenings, and occurrences. Train, educate, monitor, and coach on‑site staff on all facility procedures. Report issues to property management such as HVAC, lighting, plumbing, painting, hazards, etc. Report applicable KPI’s for client updates, evaluation and performance tracking. Fitness + Group Fitness Programs Promote and coordinate LIVunLtd’s personal training sessions, private instruction, and massage services for residents. Display and stock marketing materials on‑site provided by the Creative Team. Relay client and resident group fitness programming feedback and requests to the Fitness + Wellness Director. Pool Operations (location dependent) Maintain daily and seasonal operations. Hire, train and manage seasonal lifeguard staff. Monitor lifeguard attendance and performance. Maintain Department of Health daily, weekly and monthly records on chemistry, system maintenance, and usage. Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements. Identify and propose repairs, annual maintenance and upgrade items. Skills And Qualifications Minimum 2‑year experience in luxury hospitality, fine dining, high‑end travel, or luxury retail. In‑depth knowledge of New York City and Brooklyn attractions, nightlife, restaurants, and shopping. Enthusiastic, passionate and knowledgeable about the hospitality industry. Thrive in a dynamic, fast‑paced environment. Excellent verbal and written communication skills. Superior time management skills. Knowledge of multiple languages is an additional asset. Knowledge of BuildingLink and Salesforce are bonus qualities. Proficient in Google suite. Ability to work independently with remote supervision. Ability to work with all levels of staffing, other management and clientele. Benefits Growth opportunities. A fun, friendly, professional working environment. Competitive compensation within industry standards. Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401(k) Benefits, Life Insurance. Compensation Being the third‑party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position. LIVunLtd is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. #J-18808-Ljbffr