Onsite Customer Service Representative
Associa
Customer Service Representative
Build Your Future, Strengthen Communities Grow with CIMS
One of the fastest-growing HOA management companies in Northern California is looking for a full-time Customer Service Representative to join our team onsite in our San Ramon office! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service come join our team!
Learn More About CIMS: commoninterest.com
Why Work at CIMS?
At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!
How You'll Make an Impact
- Answer and resolve inbound calls and email correspondence with professionalism and a customer-first approach
- Coordinate and monitor work orders for community maintenance and repairs, ensuring accurate tracking and proactive follow up.
- Track and manage architectural applications submitted by homeowners
- Manage building key/gate remote distributions
- Prepare reports, bid documentation and other material.
- Compose and type routine correspondence to residents, service providers and other parties
- Type, distribute, and track monthly violation letters
- Respond to inquiries and requests from residents, realtors, mortgage lenders, title companies and owners regarding resale information, insurance matters and miscellaneous requests other than financial matters
- Drive to the post office, as needed, to mail client correspondence
What You Bring
- 2+ years of customer service experience
- Excellent verbal and written communication
- Bilingual is a plus
- High school Diploma or Equivalent
- Adept in Microsoft Office 365, Teams, CRM Software & SharePoint
- A professional phone presence and the ability to handle complex interpersonal dynamics and respond to client needs
- Strong organization and multitasking abilities
- Operates with a high level of autonomy while maintaining a collaborative team-oriented approach.
- Experience with an HOA management company, property management, real estate or escrow services +
- Able to provide a valid driver's license and valid vehicle insurance
The primary location for this position is 12647 Alcosta Blvd, Suite 275 San Ramon, CA 94583
AssociaVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Onsite Customer Service Representative in San Ramon, CA vacancy
- Eastridge Workforce Solutions is seeking an Onsite HR Specialist in Fremont, CA to support a key client partnership. The role emphasizes employee relations, HR administration, and day-to-day workforce support, with an onsite presence and close collaboration with client...Suggested
$16 - $21 per hour
...using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. \n \n Learn and uncover... ...Where you’ll be workingIn this worksite-based role, you'll work onsite at a defined location(s).\n \n Scheduled Weekly Hours40\...SuggestedHourly payFull timeTemporary workWork experience placementSummer workImmediate startShift workWeekend workAfternoon shiftVerizon
San Ramon, CA3 days ago$16 - $21 per hour
...using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. \n \n Learn and uncover... ...Where you’ll be workingIn this worksite-based role, you'll work onsite at a defined location(s).\n \n Scheduled Weekly Hours40\...SuggestedHourly payFull timeTemporary workWork experience placementSummer workImmediate startRelocation packageShift workWeekend workAfternoon shiftVerizon
Danville, CA19 days ago$12 per hour
...you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities... ..., ensuring compliance, and providing exceptional customer service. Responsibilities: Customer Support Excellence: Serve...SuggestedFull timeContract workRelocation packageShift workNight shiftWeekend workAfternoon shiftApexChat
San Ramon, CA2 days ago$19.25 - $20.25 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI #: 1584... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...SuggestedWeekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron Stations Inc.
San Ramon, CA4 days ago$28 - $34 per hour
...About Us We are a full-service HVAC, building automation, chiller... ...consulting services with customized energy solutions. Our... ...Summary The Customer Service Representative will follow up on existing... ...#Mesa #LI-Mesa #LI-HVACjobs #LI-Onsite Affirmative Action Policy...Hourly payContract workFor contractorsFlexible hoursEmcor UK
San Leandro, CA2 days ago$28 - $34 per hour
...About Us We are a full-service HVAC, building automation, chiller... ...consulting services with customized energy solutions. Our... ...Summary The Customer Service Representative will follow up on existing accounts... ...#LI-Mesa #LI-HVACjobs #LI-Onsite Equal Opportunity...Hourly payFull timeContract workFor contractorsFlexible hoursEMCOR Group
San Leandro, CA3 days ago- Tressler LLP seeks a Docket Clerk/Office Services Clerk to join our Walnut Creek, California office. The role is full-time and onsite in the San Francisco Bay Area. Ideal candidates have 2+ years of docketing experience and 2-3 years with docketing software. Responsibilities...Full timeWork at office
$26 - $30 per hour
Ledgent-Finance- in Dublin, CA is seeking a Payroll Compliance Clerk to assist with Certified Payroll and payroll compliance. This 100% onsite role is a strong temp-to-hire opportunity offering $26.00-$30.00 per hour. Qualified candidates will have a business degree (AA or...Hourly payTemporary work- ...Business Bank is seeking a People & Culture Administrative Intern to help organize employee records and support day-to-day HR operations onsite in Walnut Creek, CA. This hands-on role is ideal for a college junior, rising senior, or recent graduate looking to gain HR...Internship
- ...growing IT support team in Emeryville, CA. You will deliver hands-on services to business clients, manage tickets in our MSP system, and... ...As the primary technician for multiple accounts, you will work onsite at our Emeryville office and also support remote and client-...Remote jobWork at office
- ...visitors and callers. The ideal candidate is professional, organized, dependable, and capable of handling multiple tasks in a fast-paced onsite office environment. This full-time, on-site role offers steady hours and the opportunity to support a busy team while #J-18808-...Full timeWork at office
$95k
Superior Skilled Trades is hiring an Onsite / On-Premise Manager to oversee operations directly in Fremont, CA. You will be the primary onsite leader, ensuring effective workforce management and establishing strong client relationships. We seek candidates with over 5 years...$19.2 - $32.4 per hour
...Sales Advisor Tesla is looking for an onsite Inside Tesla Sales Advisor to help us... ...sustainable energy while creating lifelong customers. The core responsibility of this role... ...have a background in sales or customer service and can thrive in a fast-paced business...Hourly payFull timeTemporary workWork at officeFlexible hoursShift workWeekend workAfternoon shift- ...operations at our Emeryville headquarters. The role focuses on maintaining a welcoming, organized, and well-stocked space and assisting onsite employees and visitors with administrative needs. The position is permanent part-time and onsite, with hours typically 8am-3pm PT (...Permanent employmentPart timeWork at office
$16 - $21 per hour
...using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover... ...you’ll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal...Hourly payFull timeTemporary workWork experience placementSummer workImmediate startRelocation packageShift workWeekend workAfternoon shiftVerizon
Danville, CA2 days ago- ...Job Description Job Description HVAC Service Sales Account Representative Position Summary The HVAC Service Sales Account Representative is... ...portfolio by developing new business, nurturing existing customer relationships, and identifying opportunities to improve...Work at office
Legacy Mechanical & Energy Services Inc.
San Ramon, CAa month ago - ...Technology is seeking a Senior Executive Assistant to provide comprehensive executive and administrative support to the CEO in Hayward, CA (onsite). The role requires expert calendar management, travel coordination, and strong collaboration with the Executive Leadership Team...
- ...Assistant to provide executive-level administrative support, recruitment coordination, onboarding, and day-to-day operational help onsite. The role emphasizes ownership, professional communication, and strong organization in a fast-paced security-focused environment. Ideal...
$60k
...Major Account Sales Representative Are you a B2B sales hunter and professional... ...coolers and cheap filter machines. Customers receive a no-obligation free onsite trial that has a 98% close rate... ...and exceptional customer service. Join the Culligan team. Apply for...Work at officeWork from homeHome officeMonday to FridayFlexible hours$65k
...Account Sales Representative (Entry-Level) Pleasanton, CA | Full-Time | Onsite | W-2 Employee Bold Works Here Launch Your Career... ...backed by exceptional service. From office technology and managed... ...technology solutions and how they solve customer challenges Develop proposals...Full timeContract workWork at officeLocal area$45k - $55k
Customer Service Representative (Phone Support) 100% Remote (USA) Customer Service Representative (Phone Support) 100% Remote (must reside in the continental United States) $45k - $55k first year total annual compensation + Benefits + PTO ARIVE is a high-growth software...Full timeLocal areaRemote work$21 - $23 per hour
Dispatch Specialist - Fulltime and Onsite - Hayward, CA Posted 1 day ago. Be among the first... ...hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the... ...assigned routes based on induction schedules, customer demands, and on-the-fly requests. Real-...Permanent employmentFull timeWeekend work- Ledgent, Inc. is seeking an Accounts Payable Specialist to join our finance team onsite in a fast-paced manufacturing environment. The role focuses on processing high-volume invoices, reconciling vendor accounts, and supporting month-end close activities. The ideal candidate...Hourly pay
$25 - $32 per hour
...Account Representative – Alex Mutch State Farm Agency Looking for a career where your effort... .... You'll help current and prospective customers with their insurance needs while... ...priorities Have previous sales or customer service experience Are comfortable making...For contractorsWork at officeLocal areaAlex Mutch - State Farm Agent
San Ramon, CA1 day ago$75k
...significant growth potential Opportunity to grow into a Project Manager role based on performance Location Requirement This role is onsite in Dublin, CA, with occasional travel within the United States (typically 5-10%, up to 20% as needed). Compensation $75,000 base...- ...looking for an Accounting Accounts Payable Specialist to join our team in Berkeley, California in a contract-to-permanent capacity. This onsite role is ideal for someone who brings solid accounts payable experience, strong attention to detail, and the ability to work...Permanent employmentContract workMonday to Friday
Robert Half
Berkeley, CA2 days ago - Gilder Search Group in Hayward, CA seeks an experienced Senior Executive Assistant onsite to partner with the CEO, manage complex calendars, travel, and communications, while safeguarding confidential information. The role involves coordinating executive support, board...
$28.85 - $32.05 per hour
...Customer Account Representative We're seeking a Customer Account Rep to join our team who is passionate... ...of 3 years of experience in Customer Service, with a strong preference for experience... ...you. Work Location: San Leandro, Onsite, 5 days on site. Payrate: $28.85 - $3...Work at officeMonday to FridayShift work$63.76k - $99.79k
...Date: 2026-10-03 Position Title: Account Service Coordinator Job Description: Account Service... ...is responsible for providing advanced customer service representation for accounts. How... ...Specific requirements and expectations for time onsite will be discussed as part of the hiring...Temporary workWork experience placementWork at officeLocal area2 days per week1 day per weekThe Elevance Health Companies of California, Inc.
Walnut Creek, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Onsite Customer Service Representative. Be the first to apply!
Related searches
- airport customer service agent San Ramon, CA
- client experience specialist San Ramon, CA
- customer service associate San Ramon, CA
- customer success specialist San Ramon, CA
- hospital customer service representative San Ramon, CA
- customer service representative hiring San Ramon, CA
- community service representative San Ramon, CA
- client service representative San Ramon, CA
- customer support representative San Ramon, CA
- customer relations specialist San Ramon, CA