Systems Analyst

PURPOSE: This scope of work is for Systems Analyst services for the development of new and existing functionalities required to help support the Health Management System (HMS). Contractor will provide these services to the Department.


CONTRACTOR QUALIFICATIONS AND EXPERIENCE: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience: 5.1. 2 years demonstrated experience with implementing Health Care Systems. 5.2. 2 years demonstrated experience with the Department's HMS system, other clinic management, or electronic health record software. 5.3. 2 years demonstrated experience writing, developing user and system requirements 5.4. 1 year demonstrated experience with Agile software development, project management and testing practices. 5.5. 3 years demonstrated experience in analysis, testing and flowcharting and unified modeling. 5.6. 3 years demonstrated experience using SQL. 5.7. 3 years demonstrated experience with formal software testing. 5.8. 3 years demonstrated experience with root cause analysis and troubleshooting.


CONTRACTOR RESPONSIBILITIES: 6.1. SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified: 6.1.1. Develop user requirement documents, design documents and screen presentations based on user requirements, user input, and feedback as directed by the Department. 6.1.2. Provide research and analytical services for defects, enhancements, and systems as they emerge, as required as directed by the Department. 6.1.3. Meet with the program offices to collect user requirements and facilitate the development of Requirements documentation for defects, and enhancements to the HMS system as directed by the Department. 6.1.4. Facilitate development using object-oriented design methodology and design using the Unified Modeling Language and or Flow Charts as directed by the Department. 6.1.5. Develop test cases and scripts to test the application and provide support, software testing, and quality assurance to ensure that the application meets requirements, per the user requirements as directed by the Department. 6.1.6. Provide work estimates, communication and updates for Release Planning, Sprint Planning, and Daily Scrum, daily in the time indicated on the work tickets assigned by the Department, to implement system feature enhancements or additions and bug fixes. 6.1.7. Document and follow Office of IT processes and ensure compliance with Department Standards as directed by the Department. 6.1.8. Complete job required training as assigned by the Department. As directed by the Department, submit verification of each training (i.e. certification of completion, sign-in sheet, etc.) after completion of each training.
DATA SECURITY AND CONFIDENTIALITY TASK: The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentiality document attached to the purchase order.