HR Generalist

Job Description

Job Description

Description:

Performs administrative support and technical assistance in the delivery of human resources services to employees and managers. Position will be assigned to multiple functional service areas including human resources information systems, compensation, recruitment, leave administration, and benefits administration. The HR Generalist serves as a trusted advisor to employees and management and helps drive a positive workplace culture.

PC usage is frequent, and an employee must possess considerable knowledge and experience in the application/operation of software programs that go beyond basic word processing.

Performs duties and responsibilities commensurate with assigned functional area which may include any combination of the following tasks:  

• Assist employees with benefit questions, qualifying life events, and enrollment. Maintain change report to log all requests include pending items and completion status. 
• Utilize Human Resources Information System (HRIS) for personnel changes such as position, pay rate, leave status, department and supervisor assignments.
• Provide support for unemployment claims, including timely response to all claim notifications with Texas Workforce Commission (TWC). 
• Process employment verification requests. 
• Manage the end-to-end process of employee leaves under the Family and Medical Leave Act (FMLA), ADA, and company policies.
• Assist with and administer various aspects of employee selection, interviews, and hiring.
• Facilitate onboarding processes for new hires and exit procedures for departing employees, including exit surveys. 
• Complete ISO audits including annual background checks and quarterly badge reviews.
• Maintain RN license updates in HRIS.
• Respond to employees with HR related inquiries.
• Assist with Wellness plan
• Participate in special HR projects and initiatives as assigned. 
• Required corporate office onsite availability, Monday through Friday. 

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor Degree in Human Resources, Business Administration or related field preferred and two or more years of HR experience with a focus on generalist duties.

Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS:

Office Machines & Technology: 

Operates some or all of the following office machines/equipment: PC/printer application software, Windows, Microsoft Office, Excel, Word, and PowerPoint. Paylocity experience a plus.

Scope, Complexity and Judgment

Uses judgment and initiative in selecting the most effective work methods/tools and determining a proper course of action or how best to produce a desired outcome/result. Answers to problems may not always be readily available or apparent, requiring searching out precedent or historical practice. Where work is accomplished through PC operation, projects involve the application of advanced program functionality requiring in-depth understanding of technical capabilities and practical methodologies.

Decision Making

Opportunity to exercise independent judgment in decision-making within the context of existing policies, procedures and precedents. Decisions are made between ranges of choices but situations are typically recurring or similar. Decisions involving the interpretation of unclear guidelines or major departure from existing standards or procedures are discussed with and approved by Management before action is taken. 

Knowledge

General office practices. Operation of standard office equipment, including PC or computer terminal, and software applications as required by specific job duties. Business English and grammar sufficient to write and edit business materials. Sources and availability of information relevant to department.

Abilities

Understand and apply oral and written instructions to produce a desired result. Identify and articulate non-compliance with standards and procedures. Communicate effectively, professionally and positively (both orally and in writing). Deliver on-the-job training to lower-level employees as needed. Demonstrate keyboarding proficiency as required by specific job duties. Demonstrate acceptable proficiency in the use of specific software applications as required by specific job duties. Keep abreast of changes in policies, programs, procedures, standards and regulations applicable to the work unit. Establish and maintain effective working relationships as required by specific job duties. Detail oriented. Assume primary responsibility for overall success on assigned caseload. Delegates and prioritizes work. 

Communication / Interpersonal Skills

Must be able to work well and respectfully with peers, supervisors, and serve clients in a professional manner. Ability to listen adequately and receive information accurately while maintaining a positive attitude to accomplish job performance is required. Position may require ability to work under time-deadline pressure at times. 

PHYSICAL DEMANDS:  

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. There must also be an ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time.

The employee may be required to push, pull, lift, and/or carry up to 20 pounds.

The noise level in the work environment is usually moderately quiet.