HUMAN RESOURCES COORDINATOR

Summary:


The Human Resources (HR) Coordinator administers a variety of human resources activities and programs, including those related to staffing, compensation, benefits, training and workplace safety. Key responsibilities involve posting job vacancies, screening resumes to ensure candidates meet basic qualifications before referring them to the hiring team, and addressing employee inquiries on HR matters, such as benefits and company policies. The role also involves providing administrative support to the HR department by, maintaining records, and ensuring accurate data entry in the HRIS system. A significant aspect of the role involves working with the Staff Engagement Committee, which is part of the HR department.

Reports to: HR Manager/Chief People Officer

Supervises: N/A

Dress Requirement: Business casual in accordance with Heart of Ohio Family Health's (HOFH) dress code policy

Work Schedule:

Monday through Friday during standard business hours, may include some non-standard hours.


Non-Exempt


Job Duties/ Responsibilities

• Implements new hire orientation and employee recognition programs.
• Performs customer service functions by answering employee requests and questions.
• Administers health and welfare plans, including enrollments, changes and terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
• Assist with new hire pre-employment paperwork, including conducting background checks and reference checks.
• Verify I-9 documentation, complete I-9 forms, and maintain accurate I-9 files.
• Conduct audits on HR programs and recommend improvements
• Assists with recruitment, interview process and candidate tracking
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Assist in terminations and performance review preparations.
• Make photos copies; mails scans, and emails documents; performs clerical and other functions.
• Files documents into appropriate employee files.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Create regular reports and presentations on HR metrics (i.e., turnover rates) Excellent organizational skills, with an ability to prioritize important project
• Strong phone, email and in-person communication skills
• Manages all students, externs, preceptors' requests
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Job Qualifications:

• At least two years' experience required.
• Strong knowledge of HR principles, practices, and regulations
• Working understanding of human resources principles, practices and procedures.
• Ability to function well in a high-paced and at times stressful environment.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Strong phone, email and in-person communication skills
• Possess a strong work initiative while handling multiple tasks.
• Ability to communicate (orally and in writing) in a professional manner.
• Ability to work in conjunction with other employees and business associates.

Education and Experience :

• Preferred Associates Degree in Human Resources, Social Work or related field required.
• At least two years of human resource management experience preferred.

Equipment Operated:

Telephone

Computer

Printer

Fax machine

Copier

Other office equipment as assigned

Facility Environment:

Heart of Ohio Family Health operates in multiple sites in the Columbus, OH area. All facilities are a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant.

This position's primary work area is business offices.

This work area is:

• kept at a normal working temperature
• sanitized daily
• maintains standard office environment furniture with adjustable chairs
• maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height

Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:

• Mobility = ability to easily move without assistance
• Bending = occasional bending from the waist and knees
• Reaching = occasional reaching no higher than normal arm stretch
• Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
• Pushing/Pulling = ability to push or pull a normal office environment
• Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
• Hearing = ability to accurately hear and react to the normal tone of a person's voice
• Visual = ability to safely and accurately see and react to factors and objects in a normal setting
• Speaking = ability to pronounce words clearly to be understood by another individual