Leasing Agent

Job Description

Job Description

Join our D.R.I.V.E.N Team at Satellite Management!

At Satellite Management, we recognize that our associates are the foundation of our success. We are committed to delivering outstanding services to our customers while fostering an environment that encourages growth and opportunity. Our Apartment Community in Santa Ana, CA is currently seeking a talented Leasing Agent to be part of our dynamic team. If you are looking for a rewarding career with a company that values your contributions, we invite you to apply and help us drive excellence together!

Benefits Include:

Wellness

• Medical – Blue Cross and Kaiser Permanente Offered, Dental, Vision, including Telehealthsupport.
• Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
• Option of Health Savings Account (HSA), and Flexible Spending Accounts (FSA)
• PTO Program (10 days, annual accrual)
• 7 Company Paid Holidays
• Employee Assistance Program (EAP)

Financial

• 401(k) match program 4%
• Referral Bonuses
• Annual compensation review

Development

• Professional development and training opportunities
• Cross training opportunities
• Tuition reimbursement for courses related to real estate licensing for selectedpositions.
• Annual performance reviews

The Leasing Consultant is responsible for leasing apartments to potential residents, while selling community services and providing outstanding customer service to current and prospective residents. The Leasing Associate is also responsible for preparing and explaining the lease paperwork to new and renewing residents, as well as spiff all vacant units to make them rent ready and “showable”. Successful Leasing Agents will be customer service focused, possess a sense of urgency, and be responsive to prospect and resident needs.

Primary Duties and Responsibilities:

• Maintains a professional, friendly, and inviting atmosphereatthecommunity.
• Consistently works to optimize occupancy by leasing available units and maintaining positive relationships with current residents to ensure leaserenewal.
• Professionally demonstrates community by showing all available amenities, model apartment(s) and available apartments.
• Immediately processes prospect applications, ensuring, all documentation is complete and meets company qualifications prior to handing off to supervisor for approval (credit check, employment verification and landlord references must be completed to company standards)
• Prepare all leases/move-in packets for new residents in an accurate and timely manner andarrangesfor lease signing by new residents prior to move-in
• Accurately maintains prospect, traffic and rental record logs and all pertinent leasingdata.
• Responsible for maintaining organized, accurate, and up to date files for all residents; performs filing for the office as needed when notleasing.
• Maintains thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys andfollow-ups.
• Ensures the entire office environment is professional, clean, well-organized, and meets all safetystandards.
• Works with colleagues and Community Manager to develop and implement sales and marketingstrategies.
• Physically inspects property when out on grounds and picks up litter as needed, letting Grounds and Maintenance staff know of any possibleissues.
• Performs a spiff of all vacant apartment homes to show the unit rent ready (smells good, looks good, and creates an environment that a prospect wants to call home
• Accepts service requests from current residents and coordinates completion with Maintenance staff, following up to ensure customersatisfaction.
• Isfirst to answer the phone when itrings;attempting to convert every call to a lease.
• Attends work as scheduled to support the ongoing success of thecompany.
• Other duties, responsibilities and specialprojects asassigned.

Qualifications:

• High School Diploma or equivalentrequired.
• Bachelor’s Degreepreferred.
• Leasing Associate: 1 to 2 years in sales, customer service, or related field
• Experience in Residential Leasing/Sales is aplus.
• Previous experience with Yardi Voyager system a plus
• Proficient with computers, Windows (Word, Excel, PowerPoint), Internet and email, and other relevant applicationsrequired.