Internal Service Coordinator (Automotive)

Job Description

Job Description

Job Title: Internal Service Coordinator

Company: Easterns Automotive Group

Easterns Automotive Group is seeking a detail-oriented and automotive-aware Internal Service Coordinator to ensure the smooth operation of our internal-only repair shop. The ideal candidate will have a blend of automotive knowledge, data entry skills, and proficiency with CDK's Dealer Management System (DMS).

CDK DMS experience preferred.

Benefits:

Join our family at Easterns Automotive Group and enjoy a comprehensive benefits package that supports your personal and professional growth:

• Health & Dental Insurance: Comprehensive coverage for you and your loved ones.
• Vision Insurance: Protecting your vision with quality eye care.
• Life & Disability Insurance: Financial security when the unforeseen happens.
• 401(k) with Matching: We help plan for your future.
• Paid Time Off & Parental Leave: Balancing work with life's important moments.
• Paid Training & Tuition Reimbursement: Opportunities for development and advancement.
• Employee Discounts: Special rates on vehicles and services.

Responsibilities:

As our Internal Service Coordinator, your primary responsibilities include:

• Repair Order Management: Create repair orders within the CDK DMS environment.
• Data Entry: Inspections, Parts, Labor.
• Parts Ordering: Help ordering of parts.
• Workflow Coordination : Help manage the shop's workflow.
• Documentation: Maintain records for service activities.

Qualifications:

The ideal candidate will possess the following:

• Automotive Awareness: Understanding of vehicle mechanics, makes, and models.
• Detail-Oriented: Speed and accuracy are critical for the data entry aspects of the position.
• CDK Experience: Prior experience with CDK Service software is highly preferred.
• Initiative: Self-starter capable of operating independently and taking the lead on shop operations.
• Teamwork: Ability to collaborate with a small team.

If you are eager to play a key role in our service location and are driven to ensure our operations run flawlessly, Easterns Automotive Group welcomes your application for the Internal Service Coordinator role. Join us and be a part of our dedication to service excellence!