Manager, Nursing and Patient Care Services, Acute Care Services

RN Manager, Nursing and Patient Care Services, Acute Care Services Sentara Norfolk General Hospital – Norfolk, VA Location Norfolk, VA Work Shift First (Days) Overview Are you an experienced RN with a passion for leadership and a drive to make a broader impact? Sentara Norfolk General Hospital is seeking a motivated and dedicated RN Manager, Nursing and Patient Care Services to oversee and guide the daily operations of one or more clinical areas within our nationally recognized healthcare system. This is your opportunity to step into a pivotal role where clinical expertise meets visionary leadership. About The Role As the Manager of Nursing and Patient Care Services, you’ll be responsible for ensuring the smooth, effective, and compassionate delivery of care within your designated clinical areas. You’ll lead by example—modeling best practices, promoting collaboration, and driving performance aligned with Sentara’s mission of safety, quality, and patient-centered service. This manager would be responsible for Patient Care Supervisors, Bed Tower, 24/7 Observation Unit, Transition Unit, Transition to Home/Discharge Lounge and Telemetry covering about 80-100 FTEs. Key Responsibilities Oversee the daily operations of assigned units or departments Foster a high-performing nursing team through coaching, mentorship, and support Ensure compliance with safety, quality, and regulatory standards Collaborate with physicians, leaders, and staff to enhance patient outcomes and satisfaction Promote professional development and a positive, inclusive work environment What You’ll Need To Succeed We’re looking for a clinical leader who’s ready to take the next step in their nursing career—someone who combines compassion with confidence and professionalism with presence. Required Qualifications Active Registered Nurse (RN) license in Virginia or compact state Bachelor’s degree in Nursing (BSN) Minimum of 5 years of RN experience in a hospital or acute care setting Preferred Qualifications Prior leadership or charge nurse experience Critical Care Experience Strong communication, organizational, and decision-making skills Master’s degree in Nursing or Healthcare Administration (a plus) Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long-Term, Short-Term Disability, and Critical Illness plans Life Insurance 401k/403B with Employer Match Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development Pet Insurance Legal Resources Plan Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Norfolk General Hospital Located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. Sentara Norfolk General Hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit. Equal Opportunity Employer Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. #J-18808-Ljbffr