Reservation Assistant

Reservation Assistant

Title - Reservation Assistant

Position Description - Department Information University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. A one-stop shop operation, University Events coordinates the efforts of support areas on behalf of event sponsors. University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission.

Position Information Under the supervision of the Room Reservationist and the Scheduling Area Graduate Assistant, the Reservation Assistant (RA) reviews online reservation requests for BSU spaces through our Event Management System (EMS). RAs ensure requests are compatible with the space based on institutional policies and procedures and assign any necessary resources. When appropriate, RAs also send emails to sponsors and service providers to offer resolutions or seek clarification regarding the reservation request.

As an RA, you will work in the UE Main Office location at RSU200. Hours for this position are available Monday through Friday, with shifts varying between 9am and 5pm. A set weekly schedule is established at the beginning of the semester with the Room Reservationist. RAs can pick up additional shifts when available, if the shift does not conflict with a scheduled class and if doing so does not put them over the 20-hour per week cap.

Preferred Qualifications - Previous customer service and/or office experience Strong computer skills Positive and professional attitude Excellent customer service skills Works accurately with attention to detail Reliable and self-motivated Great written and verbal communication skills Great organizational skills Ability to multitask successfully Familiarity with BSU campus Willingness to learn

Physical Demands - Ability to sit for long periods of time while reading from a computer screen Typical office clerical work

Special Conditions for Eligibility - Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

EEO Statement - Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Hourly Rate - $15.00

Posting Number - Stu05670P

Close Date - 10/04/2026

Special Instructions to Applicants - For additional information about this position or for a status update on your application, please contact: Lizzy Mullen View email address on click.appcast.io

Required fields are indicated with an asterisk (*).

1. * Are you a Bridgewater State University undergraduate student enrolled in a degree program registered for at least six credits?
   • Yes
   • No
2. * Please provide the days and hours you would be available to work. Hours must be outside of your scheduled class times. (Open Ended Question)
3. * Have you ever worked on campus before?
   • Yes
   • No

Required Documents

1. Resume
2. Cover Letter
3. Class Schedule

Optional Documents