Aquatic Programs Coordinator

Aquatics Program ManagerLeads the development, coordination, and evaluation of aquatics programs, events, and services that support the recreational and community needs of the Kingsport Aquatic Center, with a primary focus on programming.The City of Kingsport does not discriminate on the basis of race, color, religion, creed, ethnicity, national origin, sex, disability, age, status as a protected veteran, or any other class protected by Federal or State laws and regulations.Essential FunctionsCoordinates and delivers training for aquatics staff, including swim instructors, coaches, and event staff; collaborates with operational leadership to support lifeguard training efforts;Trains staff in swim meet setup, breakdown, and equipment use, and develops and implements in-service training to support ongoing staff development;Plans, develops, and schedules aquatics programs, events, and services based on community needs and operational goals;Implements and evaluates programs and services, establishes program goals, and monitors program performance and participation to ensure quality and continuous improvement; assists with program data collection and analysis;Develops and implements program policies, procedures, and guidelines to support safe, effective, and consistent operations;Coordinates scheduling for aquatics programming staff including swim instructors, coaches, and event staff to support program delivery;Coordinates aquatics programming activities including swim meet and lane rentals, and other program-related facility use, ensuring alignment with program needs and events;Coordinates and oversees swim meets and aquatics events, including operational execution, staff training, scheduling, and equipment setup;Builds and maintains relationships with community partners, advisory groups, and stakeholders; assists with program marketing efforts as a liaison with the Communications Specialist and supports outreach for aquatics programs;Addresses customer concerns and resolves program-related issues to maintain high service standards;Prepares and recommends program budgets, manages approved budget allocations, monitors expenses, generates reports, and makes recommendations on fees and program cost recovery;Researches, prepares, and manages grants and award programs;Assists with research and provides recommendations for program costs and capital improvement planning related to aquatics programming and facilities;Performs duties of lifeguard, water aerobics instructor, swim coach, and swim lesson instructor as needed;Provides technical assistance and program guidance to aquatics program staff;Additional duties as assigned.QualificationsKnowledge of program development, evaluation, and long-range planning principles.Strong communication and relationship-building skills with staff, community partners, and the public.Ability to coordinate aquatics programs, events, and staff schedulingAbility to teach aquatics certification courses including Water Safety Instructor (WSI) and Lifeguard Training.Ability to lead aquatics programming including water aerobics, swim lessons, and coaching activities, and to support event staff training and in-service programs as needed.Ability to train and provide guidance to volunteers and temporary staff to support efficient and effective program delivery.Skill in computer applications related to aquatics programming and facility management.Ability to complete and maintain daily financial reports.Ability to use sound judgment and make decisions in support of aquatics programming and operations.Knowledge of applicable laws, regulations, and safety standards governing aquatics operations; ability to learn, interpret, and apply City policies and procedures;Education and ExperienceHigh School Diploma or equivalent required, some college preferred. Experience in recreation or aquatics is preferred. American Red Cross Lifeguard Training, Water Safety Instructor Certification, and Lifeguard Instructor Certification required; must be obtained within 1 year of employment. Must possess a valid driver's license.BenefitsRETIREMENT- TCRS Hybrid Plan: Participation is mandatory. No waiting period. Plan is a combination of a defined benefit plan and a defined contribution plan. The defined benefit plan consists of a 5% mandatory contribution from the employee and a 4% employer contribution. Employee is also auto-enrolled at 2 % in the defined contribution plan with the City contributing 5%. Employee has the option to increase or decrease his/her defined contribution percentage. VACATION: Vacation accrual is based upon your length of service with the City Of Kingsport. New employees will receive upon hire date one (1) week vacation, and will accrue 6.67 hours per month with the exception of Firefighters who accrue 12 hours per month. Vacation is available for use as it is earned. HOLIDAYS: The City of Kingsport offers 12 paid Holidays per year: New Year's Day, Martin Luther King, Jr., Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day, and Floating Holiday (1 day). There is no eligibility period to qualify for Holiday pay. SICK HOURS: Employees accrue eight (8) sick hours at the end of each month worked. Sick hours may be used for personal or immediate family illness up to a maximum of 1040 hours per calendar year. In addition, sick hours may also be applied toward early retirement (see TCRS rules for retirement for further information). LIFE INSURANCE: The City of Kingsport provides all full time employees Term Life Insurance at no cost. The coverage amount is equal to one (1) times your annual base salary. SUPPLEMENTAL LIFE INSURANCE (optional): Full time employees also have the option to elect Supplemental Life Insurance coverage at an additional one (1) times their annual base salary. Rates are based upon your age and annual salary. DEPENDENT LIFE INSURANCE (optional): Full time employees can elect Term Life insurance for their dependents at either $5,000 or $10,000 amounts. The cost elect coverage for their dependents at $.64 per pay period for $5000; $1.28 per pay period for $10,000. LONG TERM DISABILITY (optional): Carrier is MetLife. Monthly premium cost is shared 50/50 by employee/City. Eligible after 90 days of employment. Covers 60% of your monthly earnings up to a maximum of $7,500.00. Pays until you are approved for social security disability or until you return to work. Benefits begin after 120 days of consecutive disability HEALTH INSURANCE (optional): Carrier is BCBST, network S. Full time employees have the option to select from two (2) plans (Standard Plan and Basic Plan). Premium cost is shared by employee/City. EMPLOYEE HEALTH CLINIC: Provider is Premise Health. Confidential. Available to employees/dependents who are covered under the City's health care plans (BCBST). Clinic treats both acute and chronic conditions and can prescribe medications, provide annual physicals, health coaching, lab work, and much more. No co-pays, no deductibles, and no cost for select generic medications dispensed on-site. DENTAL INSURANCE (optional): Carrier is Delta Dental. Premium cost is paid by employee. Annual maximum coverage of $1,000 per member which increases by $100 per year up to a maximum of $1,500 provided member has at least one preventative procedure performed each plan year. VISION INSURANCE (optional): Carrier is Davis Vision. Premium cost is paid by employee. Annual eye exams, lenses and lens upgrades, frames, contacts. FLEXIBLE SPENDING ACCOUNT (optional): Carrier is Flores. Contribution amounts are pre-tax. Healthcare and Dependent Care options. Employees can contribute up to the allowed IRS maximum amounts. Healthcare rollover of up to $610 for plan year 2024. EMPLOYEE ASSISTANCE PROGRAM: 2 programs: Ballad Health and Ulliance, Inc. Available to Full time employees. Provides confidential mental health and substance abuse services and much more. EMPLOYEE PHYSICAL WELLNESS PROGRAM: Provider is Cora. Available to all regular full time and part time employees at no cost. Provides a regiment of treatment when employees experience minor musculoskeletal disorders due to life's everyday stresses and strains. KINGSPORT AQUATIC CENTER: Free membership for full time employees elected in the City's medical plan. Discounted rates for employees and their family. GYM MEMBERSHIPS (optional): City will reimburse 50% of individual membership rate each quarter. Reimbursement is based on an attendance requirement. AIR MED (optional): Provider is AirMed. Memberships can be elected in 1, 3, 5, or 10 year increments. Provides air ambulance services for a life or limb threatening emergency to an emergency medical treatment facility. ACCIDENT INSURANCE (optional): Provider is Trustmark. Supplemental accident insurance that pays you cash directly to help pay for treatment for covered accidents. CRITICAL ILLNESS INSURANCE (optional