Strategic Account Manager

Strategic Account ManagerLocation: Alpena, MI Company: Amos Mfg., Inc. Job Type: Full-Time, On-SiteAmos Mfg., Inc. is a U.S.-based manufacturer of industrial shredding and separation equipment with more than 40 years of experience serving customers across North America and around the world. We design and build durable, reliable equipment that helps organizations improve material recovery, reduce waste, and achieve operational efficiency. Our commitment to quality, innovation, and customer success has established Amos Mfg. as a trusted partner in recycling, waste processing, and material handling industries. We take pride in delivering customized solutions that meet the unique needs of our customers while promoting sustainable resource management.Position SummaryAmos Mfg. is seeking a Strategic Account Manager to build and strengthen relationships with current and prospective customers while driving long-term business growth. This role serves as a trusted advisor to customers by understanding their operational challenges, identifying opportunities for improvement, and recommending equipment and system solutions that support material recovery and landfill diversion goals. The ideal candidate is a relationship-focused professional with strong communication skills, a consultative sales approach, and the ability to collaborate effectively with both customers and internal teams.Key ResponsibilitiesDevelop and maintain strong relationships with strategic accounts and prospective customersEngage customers through phone calls, email, social media, virtual meetings, and in-person visitsConduct discovery conversations to understand customer needs, pain points, and operational objectivesIdentify new business opportunities and develop long-term account growth strategiesPrepare and present customized proposals that demonstrate economic and environmental benefitsCollaborate with engineering, product development, and field service teams to recommend customer-specific solutionsManage and maintain customer information, opportunities, and sales activities within CRM systemsRepresent Amos Mfg. at trade shows, conferences, and industry eventsMonitor market trends, recycling initiatives, sustainability practices, and regulatory developmentsSupport contract discussions, project coordination, and customer follow-up activitiesProvide exceptional customer service throughout the sales and implementation processTravel as needed to meet with customers and support business development activitiesSkillsStrong verbal and written communication skillsRelationship-building and customer engagement expertiseConsultative and solution-based selling techniquesEffective negotiation and influencing abilitiesPresentation and proposal development skillsCRM software and digital sales tool proficiencyTime management and organizational skillsProblem-solving and critical-thinking abilitiesProfessional networking and business development capabilitiesKnowledgeIndustrial equipment, machinery, or manufacturing processesRecycling, waste management, and material recovery industriesSustainability initiatives and landfill diversion strategiesStrategic account management principlesBusiness-to-business sales processes and sales cycle managementCustomer relationship management systemsMarket trends and industry developmentsEquipment applications and operational improvement opportunitiesAbility to ImplementTranslate customer challenges into practical equipment solutionsDevelop strategic account plans that support business growthBuild credibility and trust with decision-makers and stakeholdersManage multiple customer accounts and projects simultaneouslyCollaborate effectively with technical and non-technical teamsAnalyze customer requirements and recommend customized solutionsCommunicate complex technical concepts in a clear and understandable mannerAdapt to changing customer needs and market conditionsTravel to customer locations, trade shows, and industry events as neededPreferred QualificationsExperience in industrial equipment, manufacturing, recycling, waste management, or related industriesProven success in account management, business development, or consultative salesExperience working with CRM platforms and sales tracking toolsAbility to develop and maintain long-term customer relationshipsBachelor's degree in Business, Engineering, Marketing, or a related field preferred, or equivalent professional experienceBenefitsCompetitive pay based on competency100% employer-paid health insurance and HSA for employeesFlexible paid time off and holidays401(k) with employer matchingDiscretionary bonusesJoin Our TeamWe are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.