Automotive Assistant Service Manager Volvo Cars Silver Spring

Automotive Assistant Service Manager

Volvo Cars, a part of MileOne Autogroup, is dedicated to providing a world-class customer experience while delivering excellence in vehicle service. We pride ourselves on our professional, supportive, and growth-oriented environment. Join our team and be part of a dealership that values skill, leadership, and career development.

Position Overview

We are seeking an Automotive Assistant Service Manager to support our Service Manager in overseeing the daily operations of our Volvo service department. The ideal candidate is organized, customer-focused, and has a proven track record of leading a high-performing team.

Responsibilities:

• Assist in managing daily service operations to ensure efficiency and customer satisfaction
• Support and coach service advisors and technicians to achieve department goals
• Monitor workflow, productivity, and service quality
• Ensure compliance with Volvo service standards and MileOne policies
• Communicate effectively with customers regarding service updates and concerns
• Assist in parts and inventory management as needed

Qualifications:

• 2-3 years service experience
• Strong leadership and team management skills
• Excellent communication and customer service skills
• Knowledge of dealership operations, service processes, and warranty procedures
• Ability to work in a fast-paced, dynamic environment

Why MileOne Autogroup:

• Competitive salary with performance-based incentives
• Salary Range: $80,000-100,000
• Comprehensive benefits package including health, dental, vision, and 401(k)
• Paid time off and holidays
• Training, mentorship, and opportunities for career growth
• Supportive and team-oriented work environment

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.