Kitchen Director

To oversee and coordinate kitchen-orientated strategies and put ideas into action that drive the store towards our vision. Guides the leadership to push towards that vision which accounts for food safety, speed and quality.

Requirements/Responsibilities

Expected Results

• Continuous development of leadership. To teach, train, and delegate tasks to managers and team leaders.
• Continuous assessment of all systems and procedures to ensure we are as accurate, productive and safe with our work as we can be.
• Quickly resolve any issues with operations to where it doesn’t happen in the future.
• Keep Food Cost, Labor, & Inventory Expenses within budgets and goals.
• Characteristics: Drive, Ownership, Self-motivated, High-energy, Servant's Mentality, Follow-through.
• Properly resolve concerns brought to our attention through CFA CARES and reports.
• To establish and keep a friendly work environment; not to let others get out of control with their actions or words.
• Develop and guide the kitchen leadership with their responsibilities. To oversee their tasks are being finished promptly, accurately, and correctly. Work with leaders to grow their skills with their each individual tasks.
• Handling Personnel (Call-outs, time punch issues, hiring)
• Ensuring systems are working correctly. (LEAN, rotation, operations)
• Kitchen CEM’s
• Overseeing training and/or being involved with training plans.
• Labor/Productivity
• Preventing unnecessary Food Waste and teaching others the same.
• Handle special events to be sure they run smoothly.
• Maintain Personal Development Plans (One-on-Ones) for each leader and help develop their leadership skills.
• Take time out of each week for personal development in business and leadership.
• Schedule planning time for store improvement. Though your job is to give freedom and responsibility to upper level leadership it’s important to do research and planning in these focus areas as well. You might see details that younger leadership does not.
• Your job is not to always give the answer, but ask the right questions and guide your team towards a new way of thinking.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.