Shipping Window Coordinator-2nd Shift

Job Description

Job Description

Shipping Window Coordinator-2nd Shift

Pay: $16.00 – $18.00 per hour

Location: Houston, Tx 77051

Shift: 2nd Shift

Position Summary

We are seeking a Shipping Window Coordinator to support daily operations by coordinating truck check-ins and check-outs, communicating with drivers, and ensuring accurate processing of shipping documentation. This role works closely with sales, operations, and yard supervisors to maintain efficient workflow while providing excellent customer service in a fast-paced environment.

Key Responsibilities

• Coordinate truck check-in and check-out processes.
• Verify and collect required pickup and delivery information from drivers.
• Monitor truck check-in systems and track order status updates.
• Communicate order changes and special requests to loading and operations teams.
• Coordinate with sales and operations departments regarding priorities and scheduling adjustments.
• Process packing lists, delivery tickets, and related shipping documentation.
• Ensure outbound drivers complete required sign-out procedures.
• Maintain accurate records and documentation.
• Communicate effectively with supervisors, management, drivers, and customers.
• Maintain a clean, organized, and safe work environment.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Bilingual English/Spanish preferred.
• Basic computer proficiency, including Microsoft Word, Excel, and Outlook.
• Strong communication and interpersonal skills.
• Ability to read and understand specifications, charts, and tables.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently and take initiative.
• Basic math, reading, and writing skills required.

Skills & Abilities

• Excellent customer service skills.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional and positive attitude.
• Team-oriented with strong problem-solving abilities.