Revenue Operations Manager

Revenue Operations ManagerAt Spear Education, we're passionate about helping dental professionals become better clinicians and better business leaders. Behind that mission is a growing, evolving business—and our Revenue Operations team plays an important role in making sure our sales and marketing teams have the systems, processes, and insights they need to succeed.We're looking for a Revenue Operations Manager who enjoys solving problems, digging into data, improving processes, and making technology work better for the people who use it every day.This is a hands-on role with plenty of opportunity to make an impact. You'll work closely with Sales, Marketing, Customer Success, Finance, and IT to improve our CRM, strengthen data quality, build useful reporting, streamline processes, and help our teams get more value from the tools they use every day.If you're someone who sees a messy process and immediately starts thinking, "There has to be a better way," we should talk.Own and Improve Our Revenue SystemsManage and optimize our HubSpot CRM, including workflows, automation, properties, lists, lifecycle stages, deal stages, and reporting.Troubleshoot CRM issues, data discrepancies, and system integrations.Partner with IT and other system owners to resolve integration and data issues.Identify opportunities to automate manual processes and improve the user experience.Help evaluate and implement enhancements to our revenue technology stack.Maintain clear documentation of system configurations, processes, and changes.Improve Revenue ProcessesHelp optimize lead routing, lifecycle stages, deal stages, SLAs, and handoffs between Marketing, Sales, and Customer Success.Identify process gaps, inefficiencies, and opportunities to improve the customer and employee experience.Support segmentation, territory, and assignment processes.Partner with business leaders to understand their needs and translate them into practical system and process solutions.Help prioritize RevOps projects based on business impact.Document processes and help ensure teams consistently follow them.Turn Data Into InsightsBuild and maintain dashboards and reports that provide visibility into funnel performance, lead sources, campaign performance, conversion, pipeline, and other key metrics.Analyze data to identify trends, opportunities, and areas of concern.Support forecasting and pipeline review processes with accurate and timely reporting.Help establish consistent definitions for key revenue metrics.Proactively identify data or reporting issues and work with stakeholders to resolve them.Help leaders understand what the data is telling us and where we can improve.Keep Our Data Clean and ReliableMaintain CRM data standards, required fields, naming conventions, and record ownership.Conduct regular data audits and cleanup activities.Identify and resolve duplicate, incomplete, or inaccurate records.Monitor data quality and develop processes to catch issues early.Ensure segmentation and reporting remain accurate as business needs evolve.Partner Across the BusinessBuild strong relationships with Sales, Marketing, Customer Success, Finance, BizOps, and IT.Serve as a go-to resource for questions related to CRM, reporting, data, and revenue processes.Translate business needs into clear system and process requirements.Help teams understand and effectively use RevOps tools and processes.Drive adoption through documentation, training, office hours, and ongoing support.What You Bring3+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, Business Operations, or a related field.Hands-on experience administering and optimizing a CRM; HubSpot experience strongly preferred.Strong understanding of CRM workflows, automation, properties, lifecycle and deal stages, lists, segmentation, and reporting.Experience troubleshooting CRM integrations, data synchronization, and data-quality issues.Strong analytical skills and proficiency with Excel or Google Sheets and a BI or reporting tool.Experience analyzing data and translating findings into actionable recommendations.Experience documenting and improving business processes.Strong attention to detail and a commitment to data accuracy.Excellent communication and collaboration skills.Ability to manage multiple priorities, work independently, and follow projects through to completion.Even Better If You HaveExperience with HubSpot integrations and tools such as Workato, Zapier, Tray, or Boomi.Familiarity with APIs, JSON, or basic integration troubleshooting.Experience with data warehouses or ETL/reverse-ETL tools.Experience in a subscription, membership, or recurring-revenue business.Experience in education, healthcare, or dental.Familiarity with broader go-to-market technologies.HubSpot or other CRM certifications.SQL, Python, or JavaScript experience.What Success Looks LikeIn your first year, you'll help us:Improve the accuracy and reliability of our revenue data.Make HubSpot easier and more effective for our teams to use.Reduce manual processes through automation.Improve visibility into the sales and marketing funnel.Identify and address process bottlenecks.Give leaders better information to make revenue decisions.Become a trusted partner to the teams that depend on Revenue Operations.Compensation & BenefitsWe offer a competitive compensation package that includes a base salary ($80k-105k), along with comprehensive benefits designed to support you both at work and beyond, including:Medical and dental coverage401(k) retirement planFlexible Time Off (FTO)Paid holidaysWork EnvironmentThis is a remote opportunity (outside of Greater Phoenix market) or Hybrid in Scottsdale, AZ.We are unable to hire employees in the following states: Connecticut, Delaware, Illinois, Massachusetts, Montana, New Hampshire, New York, New Jersey, Oregon, Rhode Island, South Dakota, Vermont, Washington DC, and West Virginia.Why Spear?At Spear, we believe in STRIVE: Service Oriented, Trustworthy, Responsible, Innovative, Vested, and Empowering.That means we take ownership, collaborate openly, challenge ourselves to find better ways of doing things, and care about the impact our work has on our customers and our teammates.If you don't meet every qualification but believe you have the skills and experience to be successful in this role, we'd still love to hear from you. We recognize that great candidates may bring valuable experience and perspectives that don't fit perfectly into a checklist.This position will be open until 9/11/2026 or until filled.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.