Server

Server Position at The Press HotelUnion at the Press Hotel in Portland, Maine is hiring servers to join our team of hospitality professionals. Job Summary: Greet, direct, seat, and take food and beverage orders. Serve guests in accordance with company standards.Be knowledgeable of all food and drink offered.Use the suggestive selling methods. Must continuously strive for revenue growth.Understand and communicate daily specials and specialty menus to guests.Be perceptive, proactive, and engaging. Anticipate your guest's needs. Personalize the guest experience when possible; remember your guest and their requestsComplete pre-shift preparation such as setting tables and preparing service station.Complete side work and closing tasks as required such as cleaning and restocking for next shift.Operate efficiently and calmly throughout peak service times and high stress situations. Seek assistance from leadership when needed to ensure guest satisfaction.Polish glassware and flatware, record any breakage.Remove trash. Restock service stations and service bar areas.Make coffee, tea, and espressos.Prepare and present final bill to guest for payment. Obtain settlement and process using the POS system with adjusted tip if noted.Reconciliate cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.Check out with manager once shift is complete.Practice cleanliness and safety in all dining areas, liquor and wine storage areas.Professionally handle guest complaints, solve problems, apologize/emphasize during guest complaints, follow up. Communicate any elevated complaints that could not be resolved to Food & Beverage management.Assist team members as needed to promote a positive teamwork environment.Practice conscious knowledge of food allergies and safety. Communicate allergy concerns to guests.Demonstrate a team-focused attitude and encourage collaboration.Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.Attend meetings and training sessions as required.Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace. Essential Functions: Ability to remain standing for up to 8 hoursAbility to lift items overhead. Ability to bend and reach frequently and repetitively during a shift.Ability to remain in a standing or walking position for 90% of shift, given moderate rest breaks.Ability to move up and down stairsAbility to move quickly based on guest needsAbility to regularly move and lift up to 50 lbs.Ability to use repetitive manual dexterity, such as typing, polishing, using hand tools, and fixing small itemsAbility to bend, stretch, and reach frequently, including above head, and repetitively during a shiftAbility to bend and kneelAbility to visibly survey property areas clearlyAbility to view a digital computer/tablet screenAbility to communicate and exchange information effectively, often in a public/group settingAbility to read, write, speak, and understand EnglishAbility to complete a satisfactory background checkAbility to perform assigned tasks, operate equipment, and complete job duties in a safe mannerAbility to work flexible hours based on business needs including midweek and weekend days Compensation & Benefits: The anticipated starting pay for this position is $9.00 per hour plus tips. Actual compensation will be determined based on factors such as experience, qualifications, skills, and internal equity. Part time availability welcome, up to full time hours available. We are proud to offer competitive wellness options and perks for both Part Time and Full Time employees:Dedicated employee parking lot pass with company contribution for full time employees, fully-funded for salaried managersEmployer-subsidized medical, dental, and vision insuranceCompany-funded $25K in complimentary life insurance and $1K/mo. in disabilityOptional Disability, Life and AD&D, Critical Illness, and Accident Insurance optionsAdditional Health & Wellness benefits including prescription and gym membership discountsGenerous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accrualsFlexible and understanding work-life equalityFamily Matters Program of 10+ weeks fully paid parental leave for new parents401k employer match, up to 4% of salaryCompetitive wages with ongoing market analysis with annual performance evaluations and compensation adjustmentsDiscounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locationsFood and Beverage discount of 50% Off at EOS Hospitality portfolio locationsDiscounted lodging rates from New England Inn & Resort Association partnersPathways for growth and professional development including training and tuition reimbursementIncentive opportunities for both hourly and managerial rolesSupportive, open workplace cultureCompany-funded Employee Assistance Program for life and mental health resources About The Press Hotel Magnificently reborn, The Press Hotel is proudly rooted in Portland's past. The structure we call home was once the Gannett Building, the historic headquarters of the Portland Press Herald—the state's largest newspaper. While the days of printing presses may be over, we continue to honor our history with thoughtful touches throughout the property. Under new ownership and management by EOS Hospitality, The Press begins its next edition.Onsite, we offer over 100 guest rooms with varying room types, a hyper-local full-service restaurant - Union, and our lobby cafe and bar - Inkwell, as well as meeting and event spaces ranging in size to accommodate corporate groups and social events.Visit us online at The Press Hotel and explore our parent company, EOS Hospitality for more information about the amazing ways we're making a difference.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.