Program Specialist 2, College in the High School

Program Specialist 2, College in the High SchoolThe overall focus of this position is to support the Bellevue College in the High School program (CHS), a concurrent enrollment program for high school students. The position is expected to become well acquainted with the National Alliance of Concurrent Enrollment Partnerships (NACEP) program standards and requires the ability to work in accordance with NACEP and college rules, policies and regulations. The Program Specialist works under the general supervision of the Director of College in the High School and collaborates extensively with Director and the other Program Specialist in the department in carrying out the work of the program. The position advises program participants, parents, staff, faculty, and the public regarding program content, policies and procedures; coordinates meetings and events; coordinates with other staff and programs in the Center for High School programs; establishes and maintains accurate records and files; and performs other duties as assigned.Pay, Benefits & Work SchedulePosition Salary Range: $45,900/year - $61,296/yearThe salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous benefits is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).About The CollegeBellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve.As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact.About the DepartmentThe High School Programs department at Bellevue College serves as the central hub for K-12 partnerships, dedicated to creating accessible pathways for high school students to engage in college-level learning. The department oversees Career Education Options (CEO), Running Start, Career and Technical Education (CTE) Dual Credit, and College in the High School (CHS). CEO re-engages young adults who have left high school, allowing them to complete high school while earning college credits. Running Start offers high school juniors and seniors the opportunity to earn both high school and college credits simultaneously. CTE Dual Credit enables students to gain college credit for career-focused courses completed in high school, supporting career readiness. College in the High School allows students to take college-level courses at their high school, earning both high school and college credit in a familiar environment. Through strong partnerships with local school districts and community organizations, High School Programs promote equitable access to higher education and career pathways, preparing students for successful transitions to college and beyond.Essential FunctionsStudent Support and Advising• Provide information about the CHS program via email, phone, or in person, to parents, high school teachers and administrators, such as student enrollment processes, deadlines, training, grading processes, etc.• Help students troubleshoot issues with ctcLink and other BC systems• Advise students by answering student questions about entering BC after high school or about transferring CHS credits• Create accessible resources for students, such as handouts for admissions and enrollment processes for students and teachers. Post all information in the above-mentioned handouts in the CHS website. Assist in reviewing and revising prior to the start of the academic year.• Make referrals to other BC resources when appropriateInstructor Support and Program Compliance• Conduct orientations and information sessions for new CHS teachers and high school counselors, provide accurate information and advice to program participants, students, staff, faculty, and the public on program policies, rules and procedures.• Communicate regularly with CHS instructors in a professional and timely manner; refer CHS to Bellevue College Faculty Coordinators as appropriate; help CHS instructors understand and navigate NACEP and BC policies and procedures.• Help new instructors complete onboarding paperwork, navigate human resources processes and gain access to ctcLink and other college systems.• Work with Faculty Coordinators to gather syllabi, assessments, and other evidence from CHS instructors to demonstrate compliance with NACEP standards.• Process and track paperwork for CHS instructor stipends.Program Administration and Data Management• Update College in the High School website as necessary• Maintain and update College in the High School SharePoint folders for CHS Faculty Coordinator forms, CHS instructor documents, and other records needed by the program.• Track, monitor, organize and maintain program data, such as registration lists and lists for automatic messaging• Create teacher placement/prerequisite grids; 1) Send list with student names for teachers to indicate how they meet placement requirements. 2) Receive lists back from teachers and add course numbers and permission codes for students and return them to teachers for enrollment.• Perform other duties as assigned.Minimum Qualifications• Associate's degree. Any combination of relevant education and/or experience may be substituted for the educational requirement on a year-for-year basis.• Two (2) or more years full-time experience, or equivalent part-time experience, working in program coordination, student services or administrative support in a higher education setting or other program coordination or administrative support positions.• One (1) year demonstrated experience working in a customer service setting with the public both on the phone and in-person.• Demonstrated ability to communicate effectively (verbal and written).• Demonstrated ability to perform intermediate functions related to Microsoft Word, Excel, database programs, Outlook, and Teams• Demonstrated experience in resolving customer service issues.• Demonstrated experience working with diverse colleagues and/or students in a collaborative and inclusive environment.• Demonstrated ability to understand and interpret detailed information and troubleshoot and problem solve issues with attention to detail.• Demonstrated ability to think critically, be proactive, meet deadlines and prioritize time-sensitive work.Preferred Qualifications• Bachelor's degree.• Experience with dual enrollment programs.Conditions of EmploymentBellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.Sexual Misconduct and Background Check:Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.Reference Check:Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.Other Information• GovernmentJobs.com