Part Time Guest Service Representative/Front Desk Springhill Suites-Raleigh/Cary

Guest Service Representative

Are you looking for a company you can grow with? Look no farther, CMC Hotels can provide this opportunity to you. We believe in growing people. Our people are the heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

SpringHill Suites Raleigh Cary has an opening for an energetic and dynamic guest service representative to work PT, flexible hrs AM & PM shifts. Previous hotel experience is highly desired. Come join a team that believes in growing people! We offer the following benefits to our associates, based on eligibility:

• Wages based on experience
• Paid vacation
• Holiday pay
• 401K
• Hotel discounts

Job description - responsible for the needs of all guests, during the check-in and check-out process as well as in house.

Job duties:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service
• Provide superior guest service
• Entering/changing reservation information on PMS
• Processing payments from guests
• Provide guests with information concerning hotel policies and amenities/services

Job requirements:

• Must possess excellent customer service and communication skills
• Be self-motivated and able to work independently
• Knowledge of Fosse operating system a plus
• Clean background check, and reliable transportation a must.
• Ability to work in a standing position for long periods of time.
• Ability to handle comments and suggestions.
• Proven guest service skills