Account Director
THORNDALE PARTNERS
Account Director Commercial Kitchen EquipmentCompensation: Competitive Base (D.O.E)+ Bonus + Benefits on Day 1We are looking for an Account Director to join our client's growing operation supporting national household brands in the Atlanta, GA market. The company is committed to its continued growth and needs a strong Account Director to come in and manage accounts for commercial restaurant buildout/install/remodel projects across the country. If you are looking to join a stable company to take the next step in your career, please reach out to learn more.Responsibilities: Account DirectorMaintain key relationships with customer field contacts and key corporate departmental decision-makers to assure complete understanding and knowledge of customer operational and menu objectives / plans and customer political atmosphereCoordinate logistics of resupply distribution and rollout programs with customer and internal Operations to ensure identification and execution of delivery schedules, costs, and optimum allocation of resourcesMaintain relationships with customer 3rd party service providers and related reporting and data management.Coordinate and communicate results of all new product Ops testing and take immediate action to resolve any product performance issues that may arise during the test periodAssist in developing and coordinating training education associated with new product development and rolloutsCoordinate the creation of annual catalogs and promotional mailingsInvestigate and determine the cause of customer-initiated issues related to product functionality and / or service levels and provide timely internal and external communication of corrective actions implementedServe as liaison between field customers and all associated company departments as requiredAttend and/or coordinate customer and industry-related trade shows and conventionsAbility to travel to meet with clients, visit project sites as needed.Requirements: Account DirectorBachelor's degree or 4+ years of additional related year for year experience4+ years of related sales or account management experienceExperience leading a team on large client engagements
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