Onboarding Coordinator

Job Overview Behavioral Framework is a leading provider of ABA therapy to children diagnosed with autism. This position seeks an experienced Onboarding Coordinator to manage and administer the company’s employee onboarding program, ensuring a smooth transition for new talent into the organization. Responsibilities Manage, coordinate, and administer new employee onboarding program. Schedule and conduct new hire orientation and training. Maintain communication with new employees through onboarding, training, and placement to ensure new employees are supported and welcomed to the team. Coordinate, track, and report on training progress (e.g., 40‑hour training program, RBT certification exams). Gather all employment paperwork, information, and required certification before the start date (I‑9, background checks, credentialing, training and certifications). Prepare onboarding kits and set up new hire accounts and schedules in the practice management system. Submit, track, and troubleshoot credentialing applications for MD Medicaid providers. Act as a liaison to employees and collaborate with internal teams on training, certification, employment paperwork, and credentialing progress. Monitor new hire turnover and retention rates. Develop and maintain relationships with new employees to identify opportunities, answer questions, ensure a smooth transition and help a distributed workforce remain connected. Gather candidate experience feedback from new hires. Perform other related duties as assigned. Competencies Planning/Organizing: Prioritizes and plans work activities; uses time efficiently. Customer Orientation: Demonstrates concern for satisfying one’s customers and resolves problems quickly. Quality: Demonstrates accuracy, thoroughness, and seeks ways to improve performance. Adaptability: Adapts to changes in the work environment and works well under stress. Judgment & Critical Thinking: Exhibits sound judgment and proactive anticipation of issues. Teamwork & Interpersonal Relationships: Builds healthy relationships, listens without interrupting, promotes win‑win solutions. Communication: Speaks and writes clearly and effectively. Results Orientation & Delegation: Focuses on completing tasks on time and delegates responsibilities effectively. Knowledge, Skills & Experience Outstanding organizational and leadership skills. Excellent interpersonal, verbal, and written communication skills. Ability to create and implement onboarding strategies; proactive and independent. Excellent time management skills and proven ability to meet deadlines. Familiarity with laws, regulations, and best practices applicable to hiring. Proficiency with applicant‑tracking software or other recruitment systems. Proficiency with Microsoft Office Suite or related software. Maintain confidentiality and adhere to HIPAA guidelines/regulations. Knowledge of the behavioral health industry and terms is a plus. Education & Experience Bachelor’s degree in human resources, business administration or related field, or equivalent work experience, required. 3–5 years of experience in an HR role managing all phases of the hiring process highly preferred. Work Environment & Physical Conditions Fast‑paced workplace; 40 hours per week; daily in‑office work (telecommuting not available). Physical activities include sitting for long periods, walking, bending, kneeling; must be able to reach, pull, push, and lift up to 15 lbs. Salary $55,000–$60,000 per year. EEO Statement Behavioral Framework is an Equal Opportunity Employer and committed to equitable treatment for all employees, clients, and families. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. #J-18808-Ljbffr