Parts Specialist

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at View email address on click.appcast.io Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination (English) Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: What does your next challenge look like? At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation. In this context we are looking for a Sales Specialist- Used Parts to join our Customer Support Team in Herndon, Virginia. This role will support the sales of used aircraft parts and services to operators, lessors and repair shops within Satair PTE Ltd's sales. Increasing customer satisfaction by providing high quality responses to all customer related requests for all spare parts and related services. What’s in it for you Here is a selection of some of the benefits we offer our employees. Local benefits may vary. Competitive Remuneration Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities Health & Wellbeing: Health insurance, well-being programs How you will contribute to the team Primary Responsibilities Ensure that Satair's quality policy, goals and procedures are adhered to and the highest level of customer satisfaction Effectively engage in strategy development & implementation, and execution on Sales Plan Plan/run/coordinate sales and activity plans in close partnership with Product Management Drive sales campaigns/Satair strategic developments in collaboration with Product Management team Provide regular reporting updates on customers and competitive landscape within sales area Develop Satair Pte Ltd's market position in connection with current used part management, and report to Product Management about potential new distributorships Establish accurate pricing policy resulting in optimum profit Meet sales budget for own sales area based on overall evaluation of the total sales potential in own sales area Provide quarterly reports and forecast figures for Satair PTE Ltd's sales area Secondary Responsibilities Coordinate relevant sales tasks between Satair Departments in close partnership with Product Management Set up and maintain appropriate client data records assist the Product Marketing Department furnishing Satair's suppliers with information on market conditions and assist on customer meetings Ensure that customers receive full support for their used part orders issues. This includes the internal management of orders, actively working customer order backlog, addressing customer complaints related to material orders as well as the follow‑up of customer requests in coordination with all the departments involved in spares ordering activities. Coordinate and conduct regular account meetings with the responsible departments, (Sales & Support functions and others, as needed) to share information and keep a global view on customers' activities which will include openly discussing order related issues to reduce possibility of issue raising. Measure and apply key performance indicators in order to supervise material order activity and produce order activity reports for customers, account team and management. This role will involve some travel for business up to 5%, internationally, and domestically. About you Equipped with a degree in Business, Supply Chain, Logistics or Production or equivalent experience, paired with 3+ years of assigned territory sales experience. Bachelor's Degree or equivalent experience in Business, Supply Chain, Logistics or Production 3 + years of assigned territory sales experience Working experience within logistics, supply chain, customer service and/or aviation industry. Technical and process oriented background with the ability to understand and interpret technical documentation and drawings. Possess knowledge of used parts ordering, planning, pricing, and provisioning. Excellent proven understanding of G-suite applications and SAP. Shipping knowledge, including INCO terms ( including knowledge of transportation of dangerous goods) Physical Requirements Onsite or remote: 80% Onsite - 20% remote Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Sitting: able to sit for long periods of time in meetings, working on the computer. Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Standing: able to stand for discussions in offices or on the production floor. Travel: able to travel independently and at short notice. Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor. Salary range based on the required profile: $75000 - $85000/year. Actual minimum and maximum may vary based on geographic differential. Individual pay is based on skills, experience, and other relevant factors. Benefits Medical insurance Dental insurance Vision insurance Prescription insurance Employee Assistance Program Flexible Spending Accounts Health Savings Accounts Basic & Voluntary Life and Accidental Death & Dismemberment insurance Short and Long-term Disability insurance 401(k) Paid time off including paid holidays Tuition Assistance Bonus(es) subject to performance criteria. Satair provides equal opportunities to all individuals seeking assignment with Satair without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Satair complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Satair expresses prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Satair using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Satair. Satair is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Satair is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Satair to do so should be reported to View email address on click.appcast.io. Come on board and join us at Satair, an Airbus Services Company. VAS Aero Services is a subsidiary of Satair, an Airbus Services company If you want to know more about our business, have a closer look at our website or check out our SATAIR Youtube Channel at A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: Satair USA, Inc. Employment Type: US - Direct Hire Experience Level: Entry Level Remote Type: Flexible Job Family: Material Support & services Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to View email address on click.appcast.io. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world’s leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide. #J-18808-Ljbffr