MRO Clerk

Job Type


Full-time

Description

Job Summary:

The MRO Clerk is responsible for ensuring that materials, equipment, and supplies are procured and delivered in a timely and accurate manner to support daily operations. This role works closely with multiple departments-including Maintenance, Production, Sanitation, Housekeeping, Facilities, Operations, Warehouse, and Quality-to understand needs, process requests, and maintain continuity across the organization.

Responsibilities of the Position:

• Create purchase orders in ERP system to support the needs of internal stakeholders.
• Maintain and create purchase orders in the ERP system to support internal stakeholder needs.
• Monitor order confirmations and track on-time delivery of purchase orders with vendors.
• Manage day-to-day vendor communication via email and phone to ensure accurate and timely information flow.
• Collaborate effectively with internal teams and contribute to a positive, team-oriented environment.
• Expedite late, urgent, or emergency orders as required, including occasional after-hours support for critical needs.
• Assist the Accounts Payable team in resolving invoice discrepancies.
• Partner with the Receiving Department at both creative werks locations to ensure timely and accurate receipt of materials.
• Maintain a presence on the production and maintenance floors, as well as at other facilities, when necessary to support operational needs.
• Adhere to all company policies, procedures, and safety guidelines.
• Contribute to maintaining a clean, safe, and sanitary work environment.
• Perform additional duties as assigned by management.

Requirements

Knowledge/Skills/Abilities:

• Communication: Strong verbal and written communication skills. Build and maintain productive relationships with internal clients and vendors.
• Critical Thinking: Apply problem-solving skills to identify solutions that support internal teams and minimize disruptions to production.
• Sense of Urgency: Respond quickly and confidently to urgent requests, demonstrating determination and timely follow-through in daily tasks.
• Attention to Detail: Accurately manage purchase order creation, tracking, and receipt to ensure alignment with production and maintenance schedules.
• Adaptability: Thrive in a fast-paced, growing environment with shifting priorities, changing direction, and evolving business needs.
• Collaboration: Work closely with cross-functional teams and key stakeholders to process order requests and support operational goals.
• Organization & Prioritization: Maintain strong organizational habits and effectively prioritize tasks to meet dynamic business demands.

Education and Experience:

• Experience with Excel and its functions is a plus.

Food Safety Responsibilities:

• Complete all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
• Participate in company GMP walks
• Enforce company rules regarding food safety and monitoring

Working Conditions:

• Operate in an open concept office setting and warehouse environment with temperatures ranging from 55 - 80 degrees.
• This role requires travel approximately 15-20% of the time to creative werks' Bartlett, IL facility (typically once per week).

Physical Requirements:

• Operate standard office equipment
• Reach with hands and arms
• Lift up to 35 pounds with proper lifting technique

Salary Description


$26 - $32 / hr