Non-Clinical - Administrative - Patient Services Representative

Job Title

Required Qualifications: HSD/GED, experience with medical insurance, referral processes, and benefit plans, 1 year of recent experience working in an outpatient clinic or medical office setting, ability to read, understand, and respond to detailed oral and written instructions, experience with patient scheduling

Preferred Qualifications: 2+ years recent experience working as a Patient Service Representative, experience with CS-Link/Epic, understanding of medical terminology

Job Duties: Primary point of contact for patient relations in person and by phone, greet patients and assist in resolving patient concerns and escalating as appropriate, check patients in/out and collect co-payments, give receipts, and reconcile payments